January 2024 by Roger Pritchard
Celebration family meal November 18th 2023. 4 people. Mixed grill; egg was seared underneath and raw on top, steak was tough and uneatable. Christmas meal; turkey was lukewarm, vegetables cold and largely uncooked. Other two dishes had similar issues. One of the party was feeling ill and needed to leave so resolving by negotiating wasn't possible, but I informed the waitress of the issues when paying. Service was very thin, too few staff.For the last two years we have been frequent customers of the Barn, and been addressed as "valued customers " by Beefeater.Complaint by website took a long time for a disdainful response, which consisted of "management speak" explanations of their training system and a demand that I fill in a form giving the information already held. There was no offer of redress , and I still wait for a response to my comments.
December 2023 by Richard Furr
Went for Christmas work mealFood and service in the restaurant were ok and had nothing to complain about thereUnfortunately we all decided to have a drink in the bar afterwardsThe barman did nothing but complain about how busy he was and said that the cocktail and coffee we ordered would have to be done in the restaurantHalf hour later drinks still hasn't arrived, spoke to the barman and he said he'd check. Couple of minutes later a cocktail turned up... Which was the wrong one. The correct drinks did turn up a few minutes later but had taken about 40 minutes in all and the bar wasn't even that busy
December 2023 by Owen Pritchard
Food was very lacklustre, some of the steak was inedible and sausages raw inside. Doom bar thankfully good and at the right temperature. This used to be the place for good food but sadly those days are gone. Service was attentive however seems to be not enough waiting staff working as those there seemed stretched thin.If you need the loo, try and hold it. The bogs (male) were full of pee gas and the floor sticky. Not nice at all.Doubtful I'd return.
December 2023 by Evette McGrath
Went out for a Christmas meal with some friends late November. The restaurant wasn't busy, so staff were putting up the Christmas decorations.The table was dirty. We had to wait a long time for food. When it did arrive it was cold so we had to send it back. The vegetables and potatoes were inedible. All in all, not a very pleasant experience.
December 2023 by Armanie Forbes
Absolutely disgusting behaviour from the manager at this location. Me and my partner came in for breakfast with our son, we were made to wait until the manager had finished her conversation before being advised that 'no tables were available'.When I returned to clarify (as there were spare tables dotted around) I was then advised rudely that there was a large party due in 2 hours and the restaurant didn't have the staff to serve us.I queried further with the 'manager' who was then extremely dismissive, even going as far as attempting to walk away from the conversation, to continue a conversation with her colleague. She accused me of trying to bully her which was not the case at all as I wasn't aggressive and hadn't raised my voice and actively tried to de-escalate the situation.Really disappointed as had heard good things about the food but was unable to enjoy the experience due to the severe lack of professionalism from the staff and the downright rude behaviour.Manager in question would benefit greatly from some customer service and / or sensitivity training however in my opinion she shouldn't be in a management position at all if she doesn't know how or understand how to deal with customers.More than happy to speak to Beefeater representative for more information and to provide a name of the staff member.
December 2023 by Helen Marie Daniel
Would leave 15 stars if we could! We love the Barn, they just served 11 of us so perfectly. All the food came out at the same time, all beautifully cooked and best of all Michelle was lovely as always, Milton Keynes number 1 waitress ? thank you so much Michelle and also Dan and Adele, we will be back again very soon!
November 2023 by Gerald Oshea
We stopped off for a quick drink. You could smell toilets before entering. I was feeling sick due to the smell! Would be enough to put anyone off their food. At the time of us in there, no customers anyway. Does that not tell you anything!!I have had to give a star but feel it is not worth it!
November 2023 by Lorna Rolph
The food was excellent and the service was fast and friendly. We sat in the glass bit of the bar and it was quite cold in there. Apart from that it was a lovely experience.
November 2023 by Dan Walker
Haven't been for a while. Went at 5pm. Was really looked after by staff. Had a baby. He was good to run around where there were not people. Very nice!
November 2023 by Hugh Davie
Very slow service arrived 6.30 but waiter did not appear to take our order till 6.45 and the food did not arrive until 7.15. Only it was cold with cold chips luke warm meat and veg. Obviously had sat on the pass for ages. Very short staffed and they were doing their best during a busy service. Not worth the money and could not bear to wait for dessert.
October 2023 by Sue Crease
The worst visit ever. Sad because it was a birthday meal which had been indicated on the booking so expected better service from them. Had to wait at reception for ages, ordered starters & meals then drinks. 2 drinks arrived 3rd they had to go search for the bottle. Main courses arrived but no starters as they?d been forgotten by the server to be ordered. We were offered them taking or mains back but decided to eat those first. The food was lukewarm and very dry. Then the starters arrived piping hot but dry. I will add we didn?t pay for the starters as an apology. The place was just tiredParking: Free only after 6pm
October 2023 by Caroline F
We had a fabulous meal here this evening. We had a voucher to use so we decided to come here with our toddler. He enjoyed his meal but wasn't fussed by the pudding which was included. The manager was lovely and brought him extra banana which he devoured.Our meal was lovely and portions were generous. All the staff were friendly and interacted with our son which made it special.
October 2023 by Daniel Hill
Amazing staff, brilliant food, and even a birthday present for little one! Graham (our server) was absolutely brilliant with the children, taking time with their orders, and treating them like they really mattered. Thanks so much guys!
October 2023 by B..S..
We went to the Barn Saturday 14th Oct we arrived at 7.30.. we actually git our meals at 8.55 then we had to send two of the steaks back because they weren't cooked properly..I was very disappointed with the service we got especially with the cost of the meals. Will not be going back there any time soon..
October 2023 by Alex Field
This was used after a stay in premier Inn hotel next door. We had breakfast here and found the staff great. The things that stopped me enjoying it all was that it's run down. The toilets are either broke or out of order. The hand dryer feels like it had asma and couldn't blow a straw over.The roof of the restaurant so high that it can't be cleaned and it shows. It's filthy with cobwebs and dirty showing. The tables were well spaced and we layed out but felt that it was very outdated with its design and needs to be updated.The food was mediocre for a premier Inn breakfast which I am well versed with. It came out as expected.. warm and almost inedible. I was hungry so ate most but felt like this could be a bad decision. The staff were great and service was great but sadly the feel was not good from an overall perspective ?This would need to be closed down and upgraded. Esp as there is a brand new premier Inn 5 min walk from this hotel and restaurant. It feels like this is due to be closed and maybe some money spend on upgrades.
