July 2023 by tim_locks
Zero out of 5?. I ordered a foot-long Steak and cheese, 3 cookies and a soft drink. My order took over an hour to arrive. The foot-long was next to inedible. It was stone cold, with very little filling and the bread was stale. The cookies were missing and had been replaced with a packet of crisps. If I?d wanted a packet of crisps - I?d have ordered such?.. The drink was ok, thank the gods for pre bottled and sealed soft drinks. I telephoned the shop to complain and was told that the toasting machine was broken, they?d run out of cookies and it wasn?t they?re fault. If I was unhappy with this I should call back tomorrow to speak to the manager as he had gone home. I will be attending tomorrow.
June 2023 by Stuart Beck
Very unhelpful service in Subway today. Told the subs are as on the menu and you can't alter them or change what salad is included.
August 2022 by Hugo Flugo
Ordered on just eat and the whole order arrived un-toasted. Absolutely fowl.
July 2022 by A M A
Went there first time today. What an awful experience. The person before me was really confusing the staff with her order, but when my turn came the Indian lady member of staff was downright rude and took it out on me. I wanted a teriyaki and she shouted at me that it would take 5 mins, I said OK but she shputed "I can't do it right now etc etc", a cue had built after us but that was not my fault. I was waiting but no attempt was made to refill the teriyaki, so I just opted for another filling.Then when it came to the salad I said no tomatoes, but she put them on anyway, and then when I contested she rolled her eyes and threw them out, I wanted the chicken nacho bites but again on asking for them it was like I had asked for them to make me a 4 course meal.They didn't even give me the dip that went with my chicken side. I was very disappointed and if management can be bothered to read this your lady member of staff needs a lesson on customer services, and how to behave with customers and working under pressure.DISAPPOINTED!!!
July 2022 by Tracy G
Helpful staff made up our subway meal deals. Always tasty and good value. Looked to be spotlessly clean.
June 2022 by Kevin Hardy
Good service, friendly staff. Shop is a bit cramped with 4+ customers.
June 2022 by Steve Furphy
Predictably good, kids love it too
November 2021 by Prashant Hattangadi
Food was okay, Kind and helpful attitude of the staff was great ?
September 2021 by Amy D
Just been into subway in marlow. I highly recommend going there. The lady who served me and my daughter was ever so polite. And the food was great ?
July 2021 by Stephane Picon
Fresh and decent subway shop, social distancing rules thoroughly observed. Polite staff. Well maintained
July 2021 by Hannah FL
We ordered on the app to pick up at the store at a set time, and when we got there, they had not even started making it. While we were waiting they gave us someone else's order which we gave back after noticing it was wrong, then continued to wait. Ended up being an hour after our set pick up time. Sandwich was nice but they had run out of half of the ingredients we ordered. Seemed very disorganized, probably won't going again
July 2021 by Alexandru Marin
Great subs! All ingredients are fresh! Best service I ever received in a Subway! Thank you very much!
November 2020 by 25harrieto
I like to start off by saying, always been a fan of subway and love their vegan meatballs BUT the service in this branch has A LOT to be desired. I can overlook the sleepy service you get most times but today was the straw that broke the camels back for me. I ordered a 6inch vegan meatball sub for me to pick up on my lunch break via just eat. I didnt see until I arrived that they had to reject the order, as I was there I thought I would find out why, most likely they were out of the "meatballs". Turns out they did have them but couldn't quite be bothered to cook them up for this order. One of the employees said that they are in the back and they can cook them up in 5 mins if I really wanted (plenty of time to fulfill my order may I add, and I dont mind waiting a few more minutes as I have fully come to accept thats the way this branch rolls) so there was actually no reason at all why they rejected my order other than they literally just couldn't be bothered. Nk apologies, and no hiding they didn't careI just found lunch elsewhere - probably to their liking, I mean why would they want to make extra work for themselves?
August 2020 by TreetopCountyDurham
Under new management and you can tell. Friendly staff and quick service. The place looked spotless. Great new breads
July 2020 by Orit Mutznik
Fresh ingredients and such lovely staff! So nice, highly recommended
