July 2021 by kezia Bishop
I walked in and said hello and these two girls completely ignored me, I walked straight out. Embarrassing you employee people like that ...
May 2021 by Angela Lauren
Small shop well laid out alittle expensive in my opinion but well presented friendly staff fairly well stocked lacked some of the larger sizes which is a shame, sale section at back of the store
October 2020 by Lina Lina
We went to Jack Wills in Milton Keynes today at 17:20. When we walked in the store an employee was sat on the table where the clothes were folded opposite cashier, just swinging her legs, completely oblivious that customers were in the store. Honestly, it looked odd. Anyway this is not why I am complaining. The reason why I am writing this 1 star review is because when I asked her politely to put the mask, she put it on and then tells the other cashier lady that I asked to put the mask on. The cashier had her mask under the chin and I had a feeling she was going to ignore me because she just looked very unhappy. I felt uncomfortable asking but everyone was wearing one, all other customers and everyone in the mall and it is compulsory by law to wear a mask. Then 2 minutes later when I looked at them, the girl who at the beginning had put the mask politely, had now removed it and the cashier had it still under her chin. There was no glass between the cashier and us. A continual announcement is played reminding us of the covid19 regulations and that we have to keep each other safe. So why are they not wearing masks? They were non stop chatting to each other. We have been everywhere and not one person in the mall was without a mask, but Jack Wills employees failed to do so.\\nWe brought 2 Jack Will's t-shirts and a polo shirt at this store and when my husband couldn't find size M for two more polo shirts and I just told him not to ask as they were not wearing masks and I wanted minimum contact.\\nI have already reported this to Milton Keynes Council as this is a breach of Covid-19 regulations.
October 2020 by San
Worst Customer service ever!!! They wouldn?t exchange or can return online order at stores. Not even for a credit note. We are charged to return online purchased items, Just unreasonable.\\nI bought mens lounge wear during lockdown which are not even of the size mentioned on the website.\\nIts worth £80. Because of highly incompetent staff at the store \\u0026 web services, we lost time, 21 day policy exceeded by 4 days. They have sent back the whole pile to my address again!\\nWt can i do with them, which dont fit.\\nExtremely infuriating.\\nWe wanted to shop at JW as its British company \\u0026 in return we had a bad experience, arrogant \\u0026 unhelpful staff.
May 2019 by Joseph Edward Course
Asked me If me and my fiance were okay 4 times (different people) in about 30-40 seconds of entering the store. Over bearing and uncomfortable.
April 2019 by Damiano Salin
Very Nice clothing shop
June 2018 by Peter Bindloss
This store is in the INTU shopping mall, not Centre: MK. I was looking around for ages. Good store, but not very big so doesn't have the full range of products. Good service.
