September 2025 by Hadia Ahmed
We went to get some keys made and had excellent customer service from Antwon. He was really quick, professional and friendly. Thank you!
July 2025 by Julia Hepburn
We just popped in to have some links taken out of my sons watch and honestly couldn't rate the professionalism and customer service highly enough.
Thank you ?
July 2025 by TheRobn007
Went to get some keys cut.
The assistant was sat down googling on his phone.
He asked me to come back in half an hour to collect.
Went back an hour later, he was still sat down looking at his phone. He didn't even remember that I had dropped the keys in, so hadn't started them. I had to wait while he cut them.
I won't use that branch again.
June 2025 by Gee B
Awful service. Stood for 20mins being ignored.i politely asked if I could ask a quick question to which the response was 'yes' without even looking up from the desk. Left and will take my service elsewhere. Customer service training is very much needed!
June 2024 by W Kingston
Super quick and friendly
February 2024 by Catherine Howe
Jonathan was impressively attentive and changed my watch battery in record time! Advised on insoles and a delightful smile throughout - highly recommended
October 2023 by James Stephen
Very poor service. They ruined my leather satchel which I took in for repair. After a few weeks wait the zip that was installed was too short and led to my strap breaking off. This fantastic work only cost £80!I later went to Reshoe who FIXED my bag to a high quality for £15!
September 2023 by Rosemary Davies
Very helpful young assistant - Monday afternoon - 4th September .Pleasant manner and knowledgeable
September 2023 by Jamal Ali
Served very quickly, efficiently and in a friendly manner. Antwon is a credit to your organisation.
April 2023 by Cris Canindé
I made copies of my keys and I was very happy with the result thanks :)
October 2022 by Catherine Mulder
Please update your address as you are wasting people's time
September 2022 by Lynne Moran
I've given this shop a fair bit of business previously but I am ceasing my business from today with the rude owner who's customer service is non-existant.Last week I spent £64 on getting keys cut and needed another 10 keys cut yesterday. Poor customer service has lost them a good customer!
September 2022 by Mark Fraser
Great to deal with great sense of humour and excellent service
August 2022 by stephanie Ison
Was very quick at supplying me with a new ?
April 2022 by Katrina Friend
Very good customer service