August 2025 by Barbara Barlow
Good value store with 2 hours free parking above, but don't go over, camera will catch you on ramp, £80 fine. Height barrier but hubby's ford tornnao can fits below. We like the disabled bays but usually get delivered comes from Beaconsfield which has more stock and lift and travelator unreliable. No working toilet.
August 2025 by Nashwa Rawahi
Why has seeded bread half the size and same price!
August 2025 by Arub Adnan
Lovely customer service from veronica! Thank you so much rang in as was waiting for my uber eats order and veronica went above and beyond to help. Best customer service ive had in a while many thanks!
August 2025 by mark beldon
Constant issues with the lifts and escalators mean you end up carrying your shopping to the upper floors of the car park.
March 2025 by Marilyn Rowe
Staff on the floor are always helpful, thoughtful, couldn't ask for bettet
March 2025 by nat bug
I regularly visit my local Sainsbury's in High Wycombe, Bucks, and until recently, I had never encountered any issues. But their staff have been nothing short of bullies, constantly harassing innocent customers, including myself and my family.
In one particularly appalling incident, a security guard pinned a family member of mine against a wall and threatened them. This confrontation not only left my family member injured but also caused damage to personal property. Witnessing such aggressive and unacceptable behavior has caused a great deal of stress and anxiety for my family, especially the affected individual.
I have repeatedly raised complaints with Sainsbury's and Mitie customer service regarding this incident and the behavior of their security guards. However, despite my persistence, no meaningful action has been taken to address these serious concerns. The lack of accountability is deeply disappointing and reflects poorly on both companies.
What?s even more shocking is that the harassment continues to this day. Recently, my family member was stopped and falsely accused of shoplifting while visiting Sainsbury's to purchase a single item. The items in their bag were clearly branded from Tesco, yet the security guard refused to listen or show any professionalism. This led to further humiliation and stress for my family member, who did absolutely nothing wrong.
Mitie security staff display a complete lack of training, professionalism, and basic customer service skills. They seem more focused on intimidating and targeting innocent shoppers than on actually preventing theft. Their behavior creates an unwelcoming and hostile environment that no customer should have to endure.
This ongoing harassment is not only unacceptable but also disgraceful for a company like Sainsbury's, which claims to value its customers. Allowing such misconduct to persist without consequences shows a blatant disregard for customer safety and well-being.
I strongly urge both Mitie and Sainsbury's to take immediate action to address these serious issues. Customers deserve to feel safe and respected while shopping, not bullied and harassed by unprofessional security staff.
March 2025 by Sam Copeland
Very poor and limited stock
February 2025 by Trevor Foulkes
No cafe or toilet.
February 2025 by Himanshu Singh
Good quality goods. It is a bit expensive compared to other supermarkets. But I visit it at least a month.
February 2025 by Luiza Buzenchi
The shop has everything which is great but it's starting to look dirty and mouldy.
February 2025 by Ian Burrell
A well stocked general supermarket in need of a refresh.
February 2025 by Anushka Roshan
Came to get some tofu didn?t expect the warm welcome from Jordan made my day with his smile and help
He is the star cheers!! buddy may god bless you
February 2025 by jeannette eldridge
Still rubbish it has not changed!!
February 2025 by Sid
I?m extremely disappointed with the state of Sainsbury's High Wycombe. The escalators and lifts are almost always broken, which is a massive inconvenience, especially for elderly shoppers, parents with prams, or anyone with mobility issues. It?s shocking that such a major retailer can allow these essential facilities to remain in disrepair for so long without taking appropriate action.
Adding to the frustration, there are no toilet facilities in the store. For a store of this size and prominence, it?s unacceptable not to cater to basic customer needs. Shopping here feels like a struggle rather than a convenience, and these ongoing issues show a lack of consideration for the customer experience.
The nearest restroom is McDonald's.
I hope Sainsbury?s addresses these problems soon.
February 2025 by Tina Cole
It's Sainsbury's. Always clean, well stocked, wide aisles. There are good offers too.
