August 2025 by Ruth Emwanta
Good customer service
August 2025 by Joyce Bannister
On three occasion lately I have been into h/w food store, and not a shopping trolley in the store.
I am visually impaired, walk with a stick, have to carry a basket, no way I could reach any products. One staff member told me it was because they get stolen. This is no help to any disable or aged customer. Very disappointed
August 2025 by Gov
Always check the dates of items you take out the chillers. Been burned with a few out of date items now
July 2025 by Nat P
Fantastic customer service. The staff are exceptional and always go above and beyond to help customers.
April 2025 by Anthony
Only accepting chip and pin
April 2025 by Adedoyin Ogunekun
Like the quality of their food the service I received from a lovely gentleman called Jaymn was outstanding.
Thank you for putting a massive smile on my face and restoring my faith in good customer care in retail shops.
You are truly a credit to your store.
???? Thank you
February 2025 by Hafeeza Ayuoob
There was hardly anything available. The fridge was shut the scales for the fruit were not working. Just horrendous
February 2024 by googleuser 1
A great marks and Spencer?s which has everything you need.Has a lot of stock.Also store was immaculately clean too.
December 2023 by Donna Barnard
Great local M&S always well stocked.
December 2023 by Alan Doherty
Brilliant customer service from Emma and Grace.
October 2023 by Lynda Harker
Always enjoy shopping here as I can usually find everything I need. Would like a bigger gluten free range though
August 2023 by Google user
Saturday night I was planning a special dinner for my wife. But unfortunately something went wrong. The truffle cheese I bought in M\\u0026S was rotten and covered in mold. Instead of the dinner with my wife I had to go to the M\\u0026S again to return the rotten cheese. I asked the manager if I can expect any apologies or compensation. The manager answered rather rudely that the company policy does not provide for these things. I want to ask the management of M\\u0026S whether the company's policy includes such things like the sale of rotten products or the rudeness to consumers?
July 2023 by Vladimir Seleznev (SV)
Saturday night I was planning a special dinner for my wife. But unfortunately something went wrong. The truffle cheese I bought in M&S was rotten and covered in mold. Instead of the dinner with my wife I had to go to the M&S again to return the rotten cheese. I asked the manager if I can expect any apologies or compensation. The manager answered rather rudely that the company policy does not provide for these things. I want to ask the management of M&S whether the company's policy includes such things like the sale of rotten products or the rudeness to consumers?
March 2023 by Wendy Burrell
Staff always helpful BUT the store is VERY cold
February 2023 by Peter Turner
Just had the most pleasurable food shopping experience ever. I had ordered party food and also need to buy some extras. I interacted with 5 different members of staff and all were extremely polite, helpful and knowledgeable. I don?t normally write reviews, but felt compelled to do so.
