November 2023 by Kenneth Lupton
Rude staff trying to buy something over the counter waiting for 15 minutes. Totally ignored me bad customer service and with a terrible attitude. Now are use Asda well recommended.
June 2023 by Raya Fadhil
Worst pharmacy I?ve ever known. Never fulfilling a repeat prescription on time or correctly. The worst staff and the worst attitude. So glad to hear the branch is closing. Hopefully the useless racist staff will go with it
June 2023 by B Fad
Awful pharmacy. The staff were very rude to my parents who are elderly and unwell. When my sister asked to name of the pharmacist they gave her the wrong name and when she queried it they gave a different name (I think this was because when a complaint is made they would say that person doesn't work there). Really just the worst pharmacy in the area
May 2023 by Thevil
I agree with the reviews. Least friendly/helpful pharmacy ive been to. I had awful sinusitis and could not breathe at night due to clogged nostrils. I just needed some medicine over the counter to fight it. I left with nothing as they did not give me any, and did not even seem to have "many" for this common issue, which is ridiculous and I left with an impression that they thought of me as a liar because it didnt "make sense" what I said to them. Well, I obviously cant make sense of an illness fully, I am not a doctor and they are supposed to give you advice and medicine.In the end, I ordered some medicine online that helped me within few days. Its upsetting you have to rely on yourself and cant get any kind of advice/support/recommendations from them.
May 2023 by Tobiara
I agree with the reviews. Least friendly/helpful pharmacy ive been to. I had awful sinusitis and could not breathe at night due to clogged nostrils. I just needed some medicine over the counter to fight it. I left with nothing as they did not give me any, and did not even seem to have "many" for this common issue, which is ridiculous and I left with an impression that they thought of me as a liar because it didnt "make sense" what I said to them. Well, I obviously cant make sense of an illness fully, I am not a doctor and they are supposed to give you advice and medicine.In the end, I ordered some medicine online that helped me within few days. Its upsetting you have to rely on yourself and cant get any kind of advice/support/recommendations from them.
March 2023 by Ozz Warwick
By far the worst pharmacy I have been. Over the last week I have been to collect my prescriptions 4 times in a week and none of the prescriptions were ready on time even after a day. Once I got there 15 minutes before the closing time and they told me straightaway that I need to go to another pharmacy to collect the medicine because they are closing whilst they should have already made my medicine ready as the prescription was sent to them in the morning. On another occasion the prescription was sitting with them 2 days and they didnt make my medicine ready when I went to collect they made me wait 15 minutes and then told me you have to come back after 2 hours because pharmacist is having lunch at 2pm. This was a regular medicine I get from Lloyds!!! Ridiculous.17-02-2023: Another update, again today I went to collect my prescription. the guy told me that their computer is down and I cannot have my medicine today which means I will have to collect them on Monday. These are urgent antibiotics I need and I am unable to seek help from a GP either as they are closed and 111 do not provide help on new prescriptions I have to go through the whole process of out of hours GP assessment. Extremely frustrating. This pharmacy needs to be shut closed.
February 2023 by julia TIMBERLAKE
Says they open at 9am , but they never are
February 2023 by Gerard Sealeaf
You're supposed to call them for online orders to check it's ready but in the 5 times I have used them they have never once answered - you drive there and they are rude and unhelpful and you end up having to drive there again before finally getting your order. Worst service ever
January 2023 by Melanie Young
Rude unhelpful staff failing business everyone going elsewhere unfit for purpose
December 2022 by Jamal Ali
Very poor. Always seems to have locum pharmacists. Slow service. Unfriendly. Not open on weekends.... I could go on. Went to get an over the counter medicine the other day and they wouldn't give it to me. Had it given from a different pharmacist in another store. Ended up going down the road to the Asda pharmacy and a much better service. If you have a car, I'd avoid this place and go to Asda where you'll get a much better service.
November 2022 by Google user
The Pharmacy is nice and spacious inside. It's clean and tidy and the shelves are stocked up with items.\\n\\nParking Space: Outside the pharmacy there is a free parking space where Tesco, fish and chips, chicken and chips shop and flower shop all use the free car park spaces just in front of the pharmacy.\\n\\nService: the Customer waiting time is really terrible as I phone before I went to the pharmacy, was told the medication was available. When I arrived there were 4 staff members and I was asked to wait 15/20mins as they were not ready to make 1 medication item on my prescription.\\n\\nAfter the wait of 20mins I was told they can't make the item based on a technical problem with the prescription and the system.\\n\\nI had to go somewhere else to collect the same medication in such little time compared to here.\\n\\nThe only staff I met was Flora who was lovely and very friendly.\\n\\nEveryone else was busy doing their own thing.\\n\\nAfter a long wait I had to leave and go somewhere else to collect the medication.\\n\\nVery disappointed with the customer service from the pharmacist.
November 2022 by Junaid Hussain
Please avoid. Extremely unhelpful staff. I was never given a refund for medication that I didn't leave the store with. Promised on at least 2 occasions to check and phone me up and never did. Always the same excuse that they are busy. I will be changing to a different pharmacy.
September 2022 by chenththuran nadarajah
Its the worst pharmacy I came across. My son was prescribed some medicine. My wife went to collect. The pharmacy gave only one box saying they ran out of stock and was told they would call once stock is back. We didnt receive any calls six days when when I called nobody picked. Sixth day evening I went to the pharmacy and asked for the rest of the prescription. I was told they gave two boxes already and gave me another box saying its the third box. Though I told we were given only one box last week, the lady standing there was deaf enough to listen to me. I mentioned I was not happy with their service and would complain. At that point her answer was very rude.My wife called to the same day to ask about this matter. The person who answered was very rude with my wife and hang up the phone.If you want to experience complete unprofessionalism, its the place.I informed my GP and requested to switch my pharmacy.
August 2022 by Sumathi Sangeetha
They don't deserve even a star. Completely ignorant and rude. I called as I couldn't hear on the other end, asked whether the its Lloyds pharmacy she said i think so, then again , i said i am sorry you are being very rude, she said brilliant and thank you and she hung me up. I am now lingering without a prescription for my child. Complete idiotic people.
July 2022 by Flints
A pharmacy that is closed on weekends all all but pointless.
