December 2023 by Claire Christopher
Honestly I am disgusted. I have been a member at this pharmacy for over 10 years and in the last year I cannot get an appointment. I sit on hold for 45 minutes for them to cut the line out. i got one remote appointment and they called me once and left no voicemail and proceeded to close for the day at 2 oclock. The staff are absolutely lazy and now I am being rejected of my prescription with no reasoning and can?t get through the reception as I just sit on hold till they eventually cut the call.
November 2023 by Minky Bear
Utter SHAMBLES.Now on a par with Q2.
September 2023 by Zanna
Awful service. Really gone downhill in recent years. Continuous problems ordering my prescription
January 2023 by matty g
Long queues unfortortunately
December 2022 by John Larkin
For years now this pharmacy has been a nightmare horrendous queues and long waits when u get to be served if I had £1 for every time they have lost my prescription I would be rich in July I went to get my repeat fine then told here's another one , it was a script from march which they are supposed to send to the surgery's supplyer to dispatch medical equipment directly to me still unposted after 5 mths nowonder I have to ring them direct regularly to send me supplies urgently as I have run out . They do this repeatedly and there seems to be no protocol in place to prevent the same errors being repeated countless times . I no longer get my scripts here but collect them and take to a proper pharmacy where they don't make mstakes . And I know I'm not the only one as I frequently hear other patients complaining about their scripts being lost, avoid
July 2022 by Emma Chase
Firstly, I do feel for the staff working here. It can't be an easy job. But I do think there are things they can do to help themselves. Be clear when prescriptions are going to be ready. The long queues are caused when people whose prescription should be ready turn up and they have to wait whilst they get it ready. Extend the time if it is needed. I try to combat this by calling first, but last Thursday and Friday they didn't answer the phone.I also think the surgery should invest in Electronic Prescription Service so that people could alleviate the pressure and use other services. This would surely help.
June 2022 by Dana Da?inová
Usually don't have when the doctor next door prescribe. Tell you it will be there on Monday or they will call you. It is not there on Monday, or Tuesday and no calls at all. Waste of trips plus massive issue with parking. Long queue just to find out they don't have it for you!
June 2022 by Shauna
Don't answer the phone and are slow when you go in and very unfriendly. Wouldn't recommend
April 2022 by Jo Baker
Terrible?. Just moved to the area and chose this pharmacy as my go to with repeat prescriptions. They tell you when it will be ready, you queue for 45 minutes only to be told it?s not ready. Then you can either wait for another 45 minutes or come back later and queue again - great options. Horrendous. They may be busy and short staffed but customer & patients are busy too and haven?t got time for waiting around and revisiting, not to mention the need for the medication. Changing my pharmacy!!
April 2022 by Edward House
Utterly shambolic3 people served in 30 mins
April 2022 by Benjamin Gidigidi
Good and very nice people.
January 2022 by Natasha Young
Had my covid jab, staff were lovely and was quickly seen.
December 2021 by Pablo C
The woman checking in the people for the covid vaccination was really unkind and rude. I suppose for that reason it was there. She is not only what she said but more the way to say it. I was shocked the way she answered to the previous English lady. I couldn't expect she would be kinder with me and my foreign accent.I suppose she arrive to sleep at night. I couldn't be so malicious and have a clear conscience.
December 2021 by Colin Thirsk
Awful, awful awful. Only interested in giving booster vaccinations not seeing their patients. Now insisting on people having PCR tests before seeing a doctor and will not accept LFT's. Ridiculous.
December 2021 by Jess Jane
The most in organised pharmacy I have ever encountered. They are constantly loosing prescriptions
