January 2024 by CHRISTINE CANN
The food was very good, could have been better if the veg had been strained properly.The staff were brilliant racing up and downstairs with food and clearing tables, they were brilliant and so cheerful.
January 2024 by Jessica Nichols
In line with expectations. Staff weren't rude but equally seemed miserable being there. Could have made more of an effort with the little ones based on the ease of Christmas excitement. Food was turned around quickly and good selection available from the salad bar. Still never understand why places bring food out for adults before children
January 2024 by Jac Da Fonseca
Staff under pressure during lunchtime on a Friday to serve all patrons in order of arrival as parties arriving after were served, fed and some had left before we received our meals. Note, our group of five were much smaller than another party which arrived some 20 minutes or so later, but who managed to be served before us. It would not normally be such an issue for us, however, with a young child and an 86 year old with us, tears and hunger became issues. Two and a quarter hours for this event, which did not include ordering of desserts as we gave up waiting for further service, I will be avoiding this venue for some time...
December 2023 by Widdle Boots Reviews
We had a great time!! Great drinks and desserts and excellent friendly service from Ash ?? was nice and quiet when we went and we tried a few tasty items. We are having our Christmas Dinner here very excited ?? nice atmosphere.
December 2023 by Mike C
Went here for Christmas dinner on Christmas day. My last experience eating out on Christmas day was somewhere completely different and we were seated 2 hours after our booking time and it was a nightmare, so I was going in hesitant. When we walked in we were very politely greeted by the lady greeting on the day, unfortunately I didn't catch her name. She asked us kindly to wait at the bar as our table wasn't quite ready (I heard that before somewhere else). After only 5 minutes she comes and apologises for the wait (barely any wait) and leads us to a good sized table upstairs. The food was absolutely fantastic, The waitresses were very friendly and polite. The lady who greeted us also ended up bringing our main course to us as there was a bit of a wait as it was obviously very busy, and she was still very friendly and polite and apologetic for the wait, easily a standout member of staff. Overall it was a fantastic meal, all very friendly and polite staff. Wouldn't hesitate to come back again. Thank you
December 2023 by Chevonne Hobbs
We had a lovely meal at the Blacksmith Arms Harvester in Marlow, and received an excellent service from Hilary who spotted us waiting a while for our table. Hilary was quick to help get us seated and ordering our food, thank you Hilary!
December 2023 by Rohith Chowdary
I had a fantastic experience at this restaurant on Saturday, especially thanks to the outstanding service provided by Jamie, Owen, Ashton, and the kitchen staff. Despite arriving late after 9, near to closing time, they warmly welcomed us and delivered impeccable service with patience and respect. The delicious food complemented the exceptional hospitality, making it a memorable dining experience. Highly recommended! Convey my special thanks to Owen for his exceptional service, which added a personal touch to our fantastic dining experience.
December 2023 by Sophia Larsen
Had the loveliest meal here. Our server, Hilary was attentive and the food was delicious. The relaxed atmosphere added to the experience. Highly recommend!
December 2023 by Nooruddin Talib
We understand it was Friday evening a busy shift, but we did book for a later time , but the waitress seem already tired and can?t be bothered :-(, wasn?t the experience I was expecting.Waiting staff are suppose to be humorous and not sarcastic and rude.Dietary restrictions: Staff are very careful about allergy and would remind you when you orderKid-friendliness: High chairs and activity kit to keep kids busyWheelchair accessibility: As it?s all on ground floor easily accessed by wheelchair
December 2023 by Jason Stone
Came in with my family on Friday. Absolutely fabulous service from Angie, very welcoming and warm. Food was great, I hope the lemon blizzard is still on the menu in January. Thanks again ?
December 2023 by Noel Gayle
The level of service from start to finish was excellent! The attention to detail and attentiveness of Hilary was great and Owen was exceptional! Thanks for making the evening extra special.I'll definitely be visiting again soon?
December 2023 by Jonathan Kent
Poor service, not enough staff. Salad ran out and had to wait over 25 minutes for things to be replaced and there was no pasta. Food given was wrong twice and different when we ordered the same order on different days, I thing depending on the chef they add or take away ingredients, however it should be consistent. Been here 3 times trying to give the benefit of the doubt each time but it keeps getting worse. Won?t be returning.
November 2023 by Rey Walsh
accommodated a large group of us well enough, server was a bit terse however all of the other staff were lovely. food was good however it was very warm where we were sat (by the open kitchen).
November 2023 by Becca Pightling
We had breakfast. The service was really good and the food was good. The breakfast was tasty but was a shame the toast didn?t come out at the same time so it was cold when we got our breakfast. Other than that it was great.
November 2023 by Aurora Jones
Came in this evening when it was quite busy but got welcomed and seated straight away by a young girl called aiko. Sally was our waitress and was attentive and funny honestly couldn't fault the service. Food was delicious and desserts are amazing. All the staff seemed very busy but was all smiling through out my time here but aiko bless her was working her heart out. From the time I was there I saw her greeting and seating customers,bringing drinks to tables and cleaning them within minutes of a next customer,checking food and running it too. She was attentive to everyone's needs customers and her fellow staff. It was so refreshing to see someone so young take her role seriously. You have an amazing team,manager and kitchen. Couldn't fault not one thing. My best outing to date. Thank you all,aurora :)
