September 2023 by Matt Smith
Clarence was super helpful in advising my partner and I on what mattress would suit us best. Wasn't pushy in trying to sell a product. Just listened to what we were looking for and advised accordingly! Great job.
August 2023 by Molly Malone
Clarence Paul was fantastic. He was so helpful and informative to my mother in law. Nothing was too much for him and she was very happy with all her purchasesClarence wasn?t a pushy salesmen he made her feel comfortable and helped her every step of the wayThank you. I?m sure she will be back in the future
August 2023 by Jasmine wyld
The most outstanding customer service I received from Aftab today, took so much time and detail with helping me with my order to ensure I was getting exactly what I wanted. Also a lovely hot coffee he made me, made my visit so pleasant. Looking forward to returning again to the store for my future buys. He is a real credit to your company.
August 2023 by Russell Mahoney
Clarence Paul of Furniture Village High Wycombe was a pleasure to buy from. A very pleasant man who put no pressure on to buy and had the answers to all my questions and supplied plenty of cookies. A very helpful, experienced man that I could relate to and I hope Furniture Village looks after him. Russell.
August 2023 by Ajit Virmani
Spent the afternoon selecting a number of items of furniture. The sales consultant Mira was exceptionally helpful and of great assistance. Very pleased with our purchase and experience.
July 2023 by Ben Cook
Clarence was incredible helpful from start to finish. The customer service was second to none and would definitely return as a result.
July 2023 by soumya kanthi
I had an amazing experience with Mira at Furniture Village. She was sweet, patient, and understanding, and she helped us choose furniture that perfectly matched our taste. Her knowledge and attention to detail made the process stress-free. Thanks to her, we found the perfect pieces for our home. Thank you, Mira!
July 2023 by Qas Eleven
Nadia Jani from the High Wycombe branch was really helpful. She was considerate of our house decor and space, advising us properly. She gave great recommendations and explained the functions of the items we brought.
June 2023 by Vishal Desai
Mira at Furniture Village is absolutely brilliant. Served me with a smile. Excellent service. No pressure selling. I must of changed my mind about 20 times, but Mira still there helping. Willing to help in anyway. 10 out of ten. Wish you and your baby all the best for the future. A big shout out to the manager Richard as well. He was brilliant. They both are credit to this company. Other firms can learn a lot from them. Will definitely come back.
June 2023 by Cazzie G
Absolutely super experience! I went in to buy a new bed and Clarence was just brilliant. Not pushy in any way, just helpful, honest and very pleasant. I will certainly recommend this store to everyone I know and meet!Update - Jason and Kevin who delivered the bed were first class! Many thanks!
June 2023 by Katka Lucktaylor
Nice furniture but communication with the staff in that shop is just horrible. Have been waiting for a table 5 months now due to delay from production. Ok, I would understand that. However, we have to chase them all the time for updates. Always hearing somebody will call back and they barely do! Wrong invoice which I had to chase several times and hear the manager call you back tomorrow or he will be hear tomorrow. Then you walk to the shop and hear he is not there but will be the next day. Really annoying, never buying again from that shop
June 2023 by Charlotte Saint Clair-Évêque
I would like to share my wonderful experience with the Furniture Village High Wycombe and Taunton branches.I came into the High Wycombe store this week in search for bedroom furniture. I was served by a member of the team who was ever so helpful and kind. They demonstrated fabulous customer service, which was a fine blend of superb product knowledge and recommendations.The store was relaxing with no ?pushy sales? tactics. I also appreciated that the team served customers from all backgrounds and budgets.I had such a positive experience with Furniture Village High Wycombe that I then further purchased a sofa at the Taunton branch. The team were helpful in supporting me in arranging a courier service.I wanted to say a massive thank you, and I have recommended the company to a family member who is starting their house renovations.
June 2023 by Vish
Mira at Furniture Village is absolutely brilliant. Served me with a smile. Excellent service. No pressure selling. I must of changed my mind about 20 times, but Mira still there helping. Willing to help in anyway. 10 out of ten. Wish you and your baby all the best for the future. A big shout out to the manager Richard as well. He was brilliant. They both are credit to this company. Other firms can learn a lot from them. Will definitely come back.
May 2023 by Dianne Hughes
Clarence was a gentleman and lovely to deal with. I haven?t made my purchase yet but I just wanted to let him and the company know that he?s doing a great job. I?ll be back in a few weeks to make my purchase.
May 2023 by Parminder Sobti
I had great experience at Furniture Village High Wycombe. Aftab sales person helped us in choosing dining table along with some creative solutions for seating with his honest opinion while considerate of our budget. He gave good explanation of furniture with an eye on the details. We also got cookie while leaving the store which brought great joy to little shoppers ??I fully recommend.
