January 2024 by Pedro Monteiro
Great staff, good place to take a break of the busy
December 2023 by Nicola Montague
Love this place and the staff. This place is always so inviting, and the staff never fails to make my partner or myself smile even on the coldest and wettest days. I will go nowhere else for my coffee.Wheelchair accessibility: This place has a ramp for wheelchair users and buggies.
December 2023 by Rawad Hammad
Very bad taste coffee and the service was not
November 2023 by pedram rostami
Im satisfy with Costa Coffee, big cup and Hot Coffee, perfect ?
October 2023 by Bruce
Love my visits to Costa. Always find all the staff very friendly and approachable. Drinks are always great. Lovely place to chill out and meet friends
August 2023 by E B
Had the best coffe and cheesecake, friendly staff, professional and very clean.
August 2023 by Fhazell
I go to 3 or 4 Costa?s in the area mainly Bourne End, Flackwell Heath and Cookham where staff and service is always very good. This one at the Next store is by far the worst, today there were 4 members of staff on and the queue was out the door. Not one of them seemed to know what they were doing, there are no please and thank you from them. Asked if I wanted whole or skinny milk, fair enough I should of said whole but I asked just normal milk, to be abruptly told we don?t have normal milk! Perhaps a little more training in hospitality and manners wouldn?t go a miss and this could be a really nice Costa like the other ones I visit.
July 2023 by clodagh slade
I like Costa coffee its the best
June 2023 by Andreea Blaga
I have been going to this Costa Coffee for almost 2 years Now.I have the same exact drink and i would Say everyone is nice and helpful except the red short hair lady(always has her hair in ponytail or a bun)She is all the time rude and disrespectful and I notice not only with me but the other customers as well.One thing that I find to be bad is that every time she is frothing the milk ,if you look at her she is putting the fingers inside which is against health & safety procedures .Even tho I go every morning to get my coffee,7 days a week,she is always making the drinks for the regular customer who are behind me in the line, and when you ask her a question regarding a drink she is very rude .I appreciate all the other staff and they should be praised as they are very nice,but with her, the management should take actions as this is not the correct customer service standards.There are days when I come for 2-3 drinks a day,and I do consider myself a regular customer sincer I go 7 days a week,and the fact that I still get this treatment from her it?s outrageous.
June 2023 by Steve Douglas
This was very nice. Lovely coffee and a chocolate twirl. Will definitely be going back.
May 2023 by Aisha Ahmed
It was lovely to relax with white chocolate after shopping
April 2023 by Sue Simpson
Great coffee and millionaire shortbread always very tasty. Lots of seating upstairs although it was a bit noisy due to people working on laptops and making work calls.
April 2023 by Ruth Collins
I don't eat at Costa's only get coffee there. Good location & usually not too busy.
March 2023 by Wayne Shipperbottom
Brilliant food and lady that Seved us was very good.
March 2023 by Lisa Gray
Only went in because I had a free voucher from work , miserable , disinterested staffWouldn't pay to go in there
