Building Supplies in High Wycombe, Buckinghamshire

“SIKANDER AND DAN. AMAZING GUYSI went into the store with a broken machine, for which I had lost a single screw. Previous to coming to Toolstation I had tried various places with no luck. I was met by Sikander, who was from the offset very sympathetic to my problem and how it was impacting my business and customers with my machine not working. He was extremely helpful and reassuring and tried everything to help make it work. I was in the store for over an hour, and then his colleague Dan offered to help too. Dan was reluctant to let me leave the store with my problem unsolved so he insisted I hang around and these two gentleman both tried absolutely everything to help me and in the end i left with my machine fixed. These two guys are both customer service champioins, and customer satisfaction was at the centre of their efforts. A very heart warming experience in what was for me a very stressful situation. These guys however totally turned my day around and I left overwhelmed by their service. Truly valuable assets to the company and I hope they get the recognition they deserve for going above and beyond with their customer service. Thank you both so much!”

“Excellent company.Friendly, knowledgeable and jovial, all the qualities you need when parting with hard earned cash, and delivery was just as good. It's good to be able to have a laugh with people these days.(Unlike some places you go to where you're lucky to get a grunt from the staff).”