January 2024 by Ieshia Cyrus
Went for a family meal today, my nan and partner had carvery which was a disappointment. My nan and her husband had to reheat there carvery due to it being cold and partner didnt eat his. Ran out of meat and it was about 2pm. The front of house staff were amazing and did the best they could with the situation. Jack our server and those behind the bar were helpful but definitely disappointed with the food.
January 2024 by Amy Read
shout out to teddy T. he made the experience very comfortable and made sure everything was ok several times. he was very polite and friendly. would definitely
December 2023 by Donnie McCallum
We went to the papermill 2 days before Xmas as my partner was working Xmas day, so we went with her family and grandkids for an early Xmas dinner, what a disaster, we preordered as they asked, we ordered 3 hamburger meals one festive dinner and one salmon and prawn meal, we called up to change the salmon and prawn meal I ordered for festive lunch 2 days before our reservation and we were told this had been done, when we got there the starters were ok but then the mains firstly mine had not been changed so I requested again with the waitress and she said she would take care of it, then they arrived 1 hamburger meal and 4 festive dinners, I asked to see the preorder sheets to complain and low and behold there was 2 ticks added to our preorder sheet so aswell as messing up our order they doctored the order sheet they totally ruined our day , I also tried to activate my bonus card which I could not get done thanks very much brewers fayre I will never set foot in 1 of your establishments ever again or recommend anyone
December 2023 by chezley alexander
Roast Turkey dish was not as good as in other places. Chocolate Mint Sundae was ok. Passion and Spice Mocktail drink was
December 2023 by Simon Hucklesby
Service was extremely poor...waited half an hour after eating.to get the bill. literally didn't see any staff, food was Luke warm at best..
December 2023 by paul kelly
The staff were helpful and friendly food was hot the Christmas menu was really nice and you get a very full plate.
December 2023 by Samantha Ward
Came here for my birthday should have went elsewhere. Starters ok after waiting 45 minutes. Wasn?t that busy when I first got in and people who turned up after me was being served food before. I ordered just a prawn cocktail. Main was horrible didn?t eat hardly anything on the plate apart from chips. Didn?t bother with desert because of wait times. Server was great and apologetic. Will never return ruined my birthday evening, considering it was the first time I had been out for an evening in 3 years.
December 2023 by Matthew Worswick
Not a pleasant experience. Service was awful. Staff were rude. Food took an age to arrive and when it did I wished it hadn't. Steak was undercooked. I asked for rare but this was ridiculous. One side looked like it was walked passed a match and they forgot the otherwide altogether. Meal was comped, but frankly they should have paid me for the distress.My advice is to avoid...Will not be recommending to anyone.
November 2023 by Dan
Waited an hour food but I'm guessing were short staffed. Wasn't busy but staff were nice enough. Overall it had a nice atmosphere and was warm.
November 2023 by Keith Bryant
Had a lovely leisurely lunch. Excellent value for money, from the lunchtime special deal menu. Would recommend it.
November 2023 by Julian Gant
We stopped in for lunch, had the carvery. Really lovely food, the staff were really helpful, friendly and professional. Food was excellent value for money. The views out of the window at the hills really were great, it's a fantastic location. Good value. Will go
November 2023 by Vedran
We went there today for a first time not sure what to expect as we never been there but a older lady was so rude to us that she nearly kicked us out saying they are full and no food left to serve while it look like a plenty of food there and restaurant was half empty. Now while we do not know for sure regarding food left but no need to be rude to us. Definitely will not go there again.
November 2023 by Victoria Cambrook
Had an amazing breakfast and a lovely evening meal. Staff were friendly and looked after us well. This is our second visit and we aren't locals either.
November 2023 by Penguiino Snappaaroo
Came out for lunch on a Wednesday afternoon. Very good atmosphere. Great service from Karen. Super lovely and accommodating. We had two mains and then a few side dishes as a third meal. All of us enjoyed our food and will be back soon *thumbs up*.Vegetarian options: Thai green curry was very good, would definitely recommend, very large portion.Parking: Decent amount of parking, roughly 3 disabled spaces available.Wheelchair accessibility: Good wheelchair access. Easy to get manual wheelchair under tables. Easy to access via ramp at the rear near disabled spaces.
October 2023 by deniston edwards
A lovely day with the exception of one, serving member of staff who was quite rude to our host. That said, the remaining staff were excellent and couldn't do enough. Lovely carvery, and would like to return on a Sunday.
