November 2023 by Google reviewer
Waitrose has lost its soul and Gerrards cross Waitrose even more. The choice is pathetic, the organic vegetables range is super limitedthe fish counter is a disgrace and they pack at 530 pm even on fish friday and most importantly their sustainability programs are aJOKE. Most organic products are wrapped in plastic now because they are too scared people wilbuy organic at price. So they wrap it in plastic that can only be recycled in store. Well guess what a recent survey showed that hardly anybody brings plastic wrappers back to store. So Waitrose has passed the bucket to consumer,got rid of the plastic issue in a very poor way. Frankly better off at Tesco now
October 2023 by Abz Caan
Such friendly staff, really impressed with their help
July 2023 by Tony Surkovic
Well stocked with good quality produce and the staff are friendly and helpful. The usability of the self-checkouts could do with some improvement.
June 2023 by Matt Jackson
RUINED.Tesco 2.0 now it has this awful new self scan.Why bother with WaitroseThink of all the old people, that going to the shop is their only contact of the day.Completely ruined; what a shame.Absolutely lovely staff though! So had to give 5 stars to them.
May 2023 by Heather Kingcharles
Great choice and quality for fresh food. Poor choice of soft drinks and flavoured water. Higher than average price for regular items but you get what you pay for. Need more staff on customer collection desk, very long wait and disorganized
April 2023 by Ann Ashton
Better stock than most. Always a good shop. With all we need and more.Great staff too ?
April 2023 by Phyl Allarie
Aleays a pleasure to shop here, lovely staff and good food selection.
April 2023 by Daniel Davis
Fabulously kind staff. Thank you to maya who directed me to the toilet!
February 2023 by Sutharsan
Nice place to have all your house needs.Good size branch, stocking a large selection of good quality products. Very helpful & courteous staff. Good offers, & extensive meat & fish counters. Recently I have started trying their Indian range of cooked food.Absolutely delicious & good range. Recommend these to the lovers of Indian food. The garlic & corynder nan is a must.
February 2023 by Caroline Cuthbert
Thanking for taking the trouble to take down my phone number and call me when my driving licence was handed in. The young lady on customer services desk was so pleasant and helpful when I picked it up. Thank you
November 2022 by Ann. C
We went to Waitrose yesterday, because we were so unhappy with all the changes at tesco. We found Waitrose so welcoming excellent service and staff very helpful. We will definately be shopping at Waitrose now thank you. Oh and the meat was superb.
August 2022 by Louis Gillain
A good Waitrose shop, light, airy, and an excellent product range. With a well stocked fishmonger and cheese counters...
July 2022 by Victy Silva
Good stock and very helpful staff. Maybe a little pricey in some areas!
July 2022 by Azur Tremen
Reasonable choice but staff not always nice and store not always clean. Often out of stock on main items plus fish counter usually closes around 5ish ?
July 2022 by Maher Tawfik
Good size branch, stocking a large selection of good quality products. Very helpful & courteous staff. Good offers, & extensive meat & fish counters. Recently I have started trying their Indian range of cooked food. Absolutely delicious & good range. Recommend these to the lovers of Indian food. The garlic & corynder nan is a must.
