November 2023 by Sally Hodgkin
Incredibly poor service, spent over an hour trying to call them this morning and they do NOT answer the phone!!! ?
October 2023 by Vanessa D'cruz
Was standing in a que of people all wanting their prescriptions. Everyone was told their medications was out of stock! Came to serving me and was told the prescription had omly just come in....wrong! It was sent on Monday!....again told it was out of stock! Come back tomorrow, the received a phone call saying the manufactures was having problems! Was told to get the doctors to give them a prescription for 2x5mg of the drug!! I just went to another chemist, and will be changing where my prescriptions go, as this has happend more times than I can remember! Don't waste your time!
October 2023 by Costea Ioana
Rude staff, I went at 13:00, and found a note stuck on the window, closed for lunch break until 14:30.The shop is poorly stoked, the staff lack any interest for customers and the overall behaviour is rude
September 2023 by Renata Andrijauskaite
Something happened with staff there. No help. They have no idea what they are doing there. No one will let you know if you get a prescription from GP and must collect your prescribed medicines. I'm very disappointed. Recommend to go to Health & Beauty Pharmacy, 58-60 Packhorse Rd, Gerrards Cross SL9 8EJ. They are the best!
July 2023 by Nicky Tollworthy
A kind gentleman allowed my elderly mother to go in front of him at the pharmacy. When we got to the front of the queue, we asked to speak to the pharmacist. She was just finishing with another customer. So the assistant served the kind man who let us go in front but the pharmacist knew him and started looking after him - completely ignoring us. My mother is 92, extremely frail - really not impressed. I didn't make a fuss aa didn't want to embarrass the other man. This isn't the first time the service in Boots GX has been shoddy.
June 2023 by Alex Bates
Suffering with lack of staff at the moment or just disorganised, who knows. Often a long wait or queue, would be good if staff pre-empted the situation by letting customers know what's going on.
June 2023 by S Gill
More than a week to get repeat prescription. Supposedly text message was sent but I never received it until I sent a message to my GP. Perhaps they are overwhelmed or new team are in.
June 2023 by Agatha Coulthard
I Went to the Store on 1st June, 2023 at 12.50 and can not believe that the store is closed for lunch break until 14.30. The website says open all day.
May 2023 by Aisha Khan
Awful and abysmal. Staff are utterly rude! Unprofessional like to stand behind that desk and like to just talk and don?t let you leave the shop without selling. Very expensive aswell. The healthier lady with the dark skin has too much attitude it?s awful out there. Never going again?
May 2023 by Olivia
I have been trying to get hold of boots over the phone about a prescription for over a week. They either dont answer or hang up immediately. I am a uni student living away from home and struggle a lot without mu prescription.Lack of care and response in healthcare is shameful. The staff are really slow too whenever im in there
April 2023 by Lily Dame
I like Boots, but the Gerrards Cross branch is disappointing.1. The pharmacy is very slow indeed. They take a long time to process prescriptions, and there is always a queue. The pharmacy staff are slow!2. They charged me the full NHS prescription price for a private antibiotic which was £3.50 in another pharmacy.3. They don't answer the phone. I suspect it may be put on hold to avoid answering, as it is often an engaged sound for the thirty minutes I keep trying.4. I was also sad to see the empty makeup shelves - I don't know if it is to avoid pilfering, but it looks as if the store can't be bothered to fill them.All in all, we rarely go there now. We have moved to the other pharmacy in the town, which is much more on the ball.
February 2023 by mohsen gomroki
Nice stuff
February 2023 by Nana Pam
Great place neat and tidy easy to find what you need.Overwork in Gerrard Cross really busy and permanently on the go fulfilling prescription very efficient and friendly service.
October 2022 by Alan Gossage
Got the flu jab. Very helpful & professional.
July 2022 by Nieves Skylark
The pharmacist is SO RUDE.
