February 2024 by Margaret Zivkovic
Excellent service as always.
February 2024 by Pamela Meachen
The best dental care I have ever experienced.
November 2023 by john rigden
My wife and I have used this practice for several years. We have always found all the staff to be excellent. My wife had a session with Mrs Russell, and mentioned a non dental problem she had visited our GP about. Mrs Russell strongly disagreed with the diagnosis, she had two patients with that problem, immediately hand wrote a letter for my wife to give to the GP. That evening our phone rang, and Mrs Russell told me to make sure my wife went back to the GP. Diagnosis was wrong, Mrs Russell was correct, and my wife got the treatment she needed. We have never sent flowers to our dentist before, but we're so pleased and thankful to do so.
November 2023 by Karen Heygate-Brown
We have had a fantastic experience with Katheryn.Katheryn took the time to explain the treatment options to my daughter and explain the procedures involved.My daughter is extremely pleased with the final result. Katheryn's attention to detail is truly commendable. I would highly recommend Katheryn to anyone needing dental care.
October 2023 by Alex Ahmad
My family have been attending this practice for some years, reception staff are always very helpful and friendly, excellent service as always! Katheryn who is our dentist is very professional (whilst friendly) and exceptional at her work, always going the extra mile for the patient. Worth her "weight in gold" and many people say so. Sami the new recruit is also taking on the ethos there. ?
July 2023 by PETER HOLMES
I have lived in Bourne End since 1976, and have used various local dental practices since that time, with varying degrees of satisfaction, and in some cases, dissatisfaction.On my wife's recommendation I visited Katheryn Russell a few years ago, and I cannot speak highly enough of the dental treatment that I have received, ongoing since my first visit.About a year ago Katheryn advised me to replace a truly dreadful failed post crown that had been fitted by a previous dentist, it was never really satisfactory from day one. I finally bit the bullet and agreed to have the offending tooth extracted, and replaced with a Maryland Bridge, a procedure that I faced with trepidation.To say the extraction was an enjoyable experience would be stretching the truth a little, but Katheryn is so good at her chosen profession it really was not that bad, with very little pain or discomfort on the day of the extraction, and the following day I could hardly notice it had been done, apart from the visual gap in my front teeth.The following day my new tooth was fitted using the Maryland Bridge procedure, so no dental plates or wires involved, it all feels very comfortable, looks great, and I am delighted with the result and the treatment that I have been afforded.A big Thank You to Katheryn RussellPeter Holmes
June 2023 by ASC ASC
Thank you to all at the surgery. From the lovely receptionist and nurses and particularly to my amazing dentist for her care and attention and for transforming my teeth.
May 2023 by Penny Wells
I have recently had 2 teeth extracted & Ramanjit was so kind & efficient. I was very apprehensive & both procedures were painless & the aftercare was very well explained. I can thoroughly recommend the whole practice.
April 2023 by Natalie Allen
So incredibly grateful to Ramanjit at Bupa Dental care. She is incredibly kind and a gifted dentist. The procedure was explained in full and was carried out with kindness and the upmost professionalism. I can?t thank and recommend you and your team at the dental surgery enough. My Dad was mine and my family?s Dentist until he retired so now very grateful to find a fantastic caring dentist. Thank you so much
April 2023 by Mark Salter
Great practice- so helpful, and dentist was so thorough- I've not been to a dentist in over 40 years- they did not judge, did not preach, and gave me the confidence to be happy to visit again..
March 2023 by Stuart Chapman
After my first consultation two weeks ago I went into Bupa Dental Care in Flackwell Heath this morning for a tooth extraction. I have to say I was nervous but Kathryn Russell my new dentist was just amazing. So kind and re-assuring during every stage of the procedure. The whole experience was so much better than I had imagined and way less stressful. From this my first appointment I can totally recommend the surgery wholeheartedly. A big shout out to Kathryn who is just great! Stuart Chapman - Flackwell Heath local patient.
February 2023 by Info Evolutions Developments
Visited on Monday as my 9 year old needed some work doing, all the staff were lovely from the moment we arrived. Katherine was amazing with my son, talked him the process, and remained amazingly calm and relaxed through out as my boy had a mini meltdown. My son was given half an hour to calm down and we were seen again and I cannot thank you enough for how kind and caring you were towards my sons needs. Katherine, the dental nurse, the receptionists, all amazing. My son came out and his words " Dad, they're really nice in there aren't they?"If I could give you more stars I would. Thank you so much for Monday, it meant so much to me how you looked after him.
February 2023 by Michael Taylor
As usual my experience was excellent. Nice welcome and very professional treatment.
January 2023 by Stephen Mills
I had a wisdom tooth extraction and filling on 22nd December 2022. The service and care I received from Emma Baggaley were fantastic. She put me at ease and made sure I was comfortable throughout, even going so far as to call me the next morning to ensure I was ok. The extraction was seamless and painless, I experienced no discomfort at all with Emma having the tooth out in what felt like 30 seconds. The aftercare was explained thoroughly; fortunately for me, there was no swelling or pain post-extraction without needing painkillers. I know wisdom tooth extractions can be a very painful experience for many people, so it is a testament to the skill of Emma that I experienced no discomfort at all with either the extraction or filling. I am very appreciative of the entire service I received.
December 2022 by Graham Grimshaw
Ramanjit Walia is an Excellent dentist, I have had no pain at all from my tooth extraction, during or afterwards, Ramanjit was so gentle even my injection did not hurt me - Perfect Dentist! highly recommend her!
