November 2023 by Rachel Rachel
Poorly built. Cladding issues. Terrible quality. Rented a flat made by this company and everything fell apart. Don?t stay or buy in anything this company have made.
August 2023 by Blacksthetics
Giving one star because I cannot give zero. Did and absolutely horrific job on the kitchen mistletoe lodge Uxbridge. Has to be seen to be believed. Photos to follow..
September 2022 by Lee Faulkner
Great flat, but the customer service is atrocious. Sue Williams was extremely condescending and rude.
May 2022 by Ella Swinhoe
Avoid - awful developer. My grandparents placed a deposit on a new home here, on the day of exchange their buyers pulled out which meant a delay - new buyers came on the scene and everyone moved quickly to keep the delay to a minimum. Today they are 2 weeks away from being ready to exchange and they?ve pulled the sale and keeping half of their deposit. The developers know that my grandparents would have completed quicker than any new buyer on the scene today, so this appears to be a greedy way to con them out of £1.5k and move on to the next buyers. They seemed happy to wait until another pound sign came along happy to pay a reservation fee on the same house. Highly recommend that you avoid this company at all costs and do not give them your money. Any company that could treat elderly people like this with no consideration, is one best avoided.
January 2022 by Don Graham
Worst experience ever! We have not only lost four months in the process but also half of our reservation fee. Their solicitor was incredibly slow sending over the required information making it very hard to ever achieve the 28 days exchange date, Sue Williams even admitted that they were being slow, but the worst part was that the development had land issues that were not clarified and even WE Black solicitor said "we feel that this may well be a land registry error", again something completely out of our hands. In the end, our solicitor advised us not to continue with the purchase (fortunately). The whole experience was stressful, time-consuming, frustrating and we don't wish anyone to do business with WE Black ever. Furthermore, the MD of WE Black, Eric Gadsden, treated us totally disrespectfully, shouting at me down the phone even though I was trying to help sort out what turned out to be their problem. You can tell how a company works if the MD dares to treat a customer in that way. We are now financially worse off due to the above (none of which were caused by our side), and as a result of delays not only from the solicitor but also the build itself we ended up in a very difficult situation a month before Christmas.Be very careful when dealing with them, in summary:- Terrible customer service- Pressured to exchange even though there were clear paperwork issues- Clear land registry and unexplained access rights issues- Refused to repay half of our reservation fee even though the delay was their fault.- Huge delays in the build- An MD who is so arrogant that he doesn't care who you are and will treat you accordingly
September 2021 by Hassan Ahmed
Recently just brought a place from W.E. Black. I have to say I am really pleased with the purchase. The build quality is amazing and you can tell a lot of thought went into the designs of the apartments.
April 2021 by Lawrence Bennett
We have been in our W E Black home in Wendover for nearly 7 years now and are delighted with the house. The layout works well for a family of four, the build quality and finish are far better than any of the other new builds we looked at, and the after sales service has been outstanding. The house is very thermally efficient, has solar panels and LED lighting, so we have seen a marked reduction in our monthly energy bills and feel we are doing our bit for the environment.I highly recommend buying a W E Black home and would definitely do so again in the future. They are a great company, with excellent staff, who build quality homes.Lawrence and Kim
April 2021 by Richard Stuttard
Very happy with my new house. WE Black are a level above any other builder I have ever used/dealt with before. From the initial viewing until the aftercare sales - everything was extremely easy and with nothing too much hassle for them. Another plus - there is always someone to talk to at the end of the phone/email. A massive ''Thank You'' to all the team once again. Would recommend to all.
April 2021 by Gordon Rodgers
We purchased our new WE Black flat in Princes Risborough in December 2020 and we are very pleased with it and the service we have received from the builders and their agents. We did have a snagging list which has been dealt with and most of the items were completed before we moved in. All the staff we have been in contact with have been friendly and professional.We are delighted with the flat, its location and the nearby facilities.
March 2021 by Its Sunflower
For those of you who are parting with £5000 deposit please beware!Unfortunately we did not exchange within the allotted four weeks (unrealistic) this was no fault of ours or our solicitors but due to the heavy volume transactions taken at this time. WE Black were aware that we expedited the mortgage procedure and tried our best to speed up the whole process but this was simply not possible in the short time frame given. Even though we were close to exchanging contracts, WE Black were not content in waiting a matter of days, so they pulled out and took £2500 of our deposit for the privilege. This left us not only financially worse off but affected our chain.
