January 2023 by Sami Ali
Very bad experience staff very rude not helpful and a lady she's very rude when my card declined some reason she say don't come next time if you have no money in your account but I had enough money in my account I will never go to this post office ???
November 2022 by cbbies bcces
The WORST customer service I have ever had.There is an old man who works there, quite short, bold/next to no hair. Regularly raises his voice to the customers and finger points. Yells out instructions as opposed to guiding customers with calm and friendly tone/manner. Clearly no customer experience training.I absolutely hate going there but unfortunately sometimes cannot avoid it.
March 2022 by C h a r l e m a g n e
The man at the counter always seems miserable, comes across as rude at times, just being slightly cheerful and happy would go a long way
December 2021 by Sarah Dean
Great service and advice . Nothing too much trouble.
October 2021 by sammy whitmee
Very rude and miserable staff. I would avoid!!!2 women who always work behind the counter are very rude, not helpful at all.
July 2021 by Carey Burden
The team at Great Hivings are absolutely fantastic. Always chat to see how I am, customer service second to none. This Post Office is in a really handy location too as there is parking directly outside. Would definitely recommend
March 2021 by Leanne Hendry
Very rude staffIn detail questions of what I was sending and wanted to know the exact value. Tried selling me insurance in case they got lost. Explained customer chose 2nd standard. Questioned if one item could go as a large letter only to be told ?fit it through that template and I?ll send it as a large letter.? Fair enough it didn?t fit, but the lady actually said ?I know what I?m doing.?She then sent it to the wrong house number and assured me it would still get there. I explained it was a child customer who doesn?t receive post so it won?t get there without the correct postage label. She refused to change it so I asked for a refund. She refused and offered for me to pay for a new label. After a lot of arguing and rewriting the address label it was posted correctly at no extra charge. However after all the kerfuffle about contents and value, I was concerned my item wouldn?t arrive. Thankfully they did.I will not be returning here as I do not trust the staff and found them very disrespectful and rude
December 2020 by Surinder Rattan
This was the first time i went into this post office, there was a queue so everyone in the queue assumed only one checkout was open, then what appeared to be a miserable older woman behind the counter proceeded to scream to everyone ?there is another counter open? but this was about 30 minutes after every one had been waiting. But then there was a big man with quite big nostrils on the outside counter who looked extremely frightening and arrogant. I will not be returning to this post office. Thanks
November 2020 by Jane McKitterick
This is absolutely the best post office that I have been into for years. All the staff are so friendly and helpful. The cards they sell are fantastic too and very well priced. I can't recommend it highly enough. My mum uses it now also and loves it too. Well done!!
November 2020 by Evert Donker
Most helpful, most convenient post office in Chesham.
November 2020 by Ryan Lee
Had 2 bad experiences at this post office first from the miserable old woman who is rude and then from nostril man. They need to realise people are paying for a service here and not asking for handouts!!
November 2020 by Jane Noakes
Brilliant customer service and staff always helpful.
June 2019 by Emma S
Really handy little post office, you can park outside and drop off or collect a parcel quickly without having to deal with town centre carparks or a busy high street. Friendly staff and useful things on sale like basic stationary. A simple but very handy little shop!
February 2019 by laurence devaux
The staff is always extremely friendly, kind and patient. Great service and post officeð???
December 2017 by Oaklands Garden Maintenance
Really useful Post Office and always friendly staff. Better a little busy than gone like most of the others!
