January 2024 by Rachel Pryor
Friendly, polite and helpful.
December 2023 by Sean Howarth
Very attentive and not pushy when choosing new glasses
November 2023 by JMB Clinical Massage
Staff are knowledgeable and always warm and friendly. I feel like a valued customer every time I go in.
October 2023 by Daniel
Got my eyes tested a while ago. Staff very friendly and informative, very good opticians.
October 2023 by Neil Burrows
Over the many years I had good service, especially when it was Dolland & Aitcheson. The opticians have always been attentive and thorough but more recently the front of house/service/admin has left a lot to be desired. Phones not answered, requests for personal data not actioned. Once a 4/5 star, now barely a 3-star based on recent interaction. Very disappointing.
July 2023 by neil waterton
Visited with my wife for consecutive appts (her at 11.15, me at 11.45) but they were running so late my wife went in 15 mins after my appt. was due. So I cancelled mine after waiting in there for another 50 mins., meant mine would have been 1 and a quarter hours late. Seemed unduly chaotic, so lost confidence. Feels like not fit for purpose, lack of communication and not very organised.
July 2022 by Diane Morrison
Knowone ever answers the phone in buckingham options boots.I had to ring bicester boots to fi nd out what I needed.they were quick and very good.
March 2021 by Denise Waterton
Heldon the telephone for more than 10 mins!!
September 2019 by Senthil Kumar
Pleasant experience. Were very patient with the kid. Good service. Keep it up.
January 2018 by Tiff Pearce
I took my child in today for a routine check up, the lady that tested my daughter was very rude and didn't explain things to her very well at all. My daughters eyesight is usually spot on but this time the lady doing her test was telling me to point at the screen for her and kept changing the letters ever so quickly that I couldn't even read them, with the 3D book she told her to to tell her which ones where 3D and I had to explain to my daughter what 3D meant as she was getting impatient with her! She then told me my daughter couldn't read anything at all and referred her to hospital and then went on to tell me i should of noticed this sooner, she then gave me a letter and didn't even say goodbye. My daughter is a free reader at school and her eyesight has never been a problem until now. I am now left very worried and having to pay for a second opinion. Not impressed and certainly won't be going back here again!
April 2017 by C G
Small, friendly branch. I had a great experience at this branch. They were really friendly and explained everything in detail.
April 2017 by Tiff Jones
I took my child in today for a routine check up, the lady that tested my daughter was very rude and didn't explain things to her very well at all. My daughters eyesight is usually spot on but this time the lady doing her test was telling me to point at the screen for her and kept changing the letters ever so quickly that I couldn't even read them, with the 3D book she told her to to tell her which ones where 3D and I had to explain to my daughter what 3D meant as she was getting impatient with her! She then told me my daughter couldn't read anything at all and referred her to hospital and then went on to tell me i should of noticed this sooner, she then gave me a letter and didn't even say goodbye. My daughter is a free reader at school and her eyesight has never been a problem until now. I am now left very worried and having to pay for a second opinion. Not impressed and certainly won't be going back here again!