April 2024 by Liz Gigg
Disappointed ?I?ve been coming here since it opened. Today was chaos.. walk ins not being turned away.. I was left in cold water in pedicure station for ages? no luxury spa pedicure experience! Massage chair not even put on! Dry skin on heel addresses but not on side of toe Finally finished but then toe nails werent painted? ?I was moved to a table and had to put my foot on the guys lap to do shellac paint whilst sitting on a wheely chair with both hands in a hot bowl of nail varnish remover? I was given a piece of kitchen roll to wipe of old polish myself ? then during my ?manicure? said very lightly) my nails were done in between other customers?Then final result wasn?t great and to be honest I felt uncomfortable to say as the salon was chaos .. short staffed untidy noisy kids tv on certainly not the relaxing experience I expected for my £80! I?m a fair person so I?ll pop back during a quiet time in the week to see if they will acknowledge or rectify..
April 2024 by Sandra Frewin
I have been visiting the nail bar for about a year. I have always been treated with the utmost care and 100% attention. The advice and interest in my treatment has left me feeling very satisfied and confident. Attentative staff!! Would highly recommend!
March 2024 by saty Kaur
Every time I go in there, I always pre-book an appointment. The staff have no customer service skills whatsoever. I was left waiting 20 minutes for my booked appointment they don?t apologise they don?t even explain and they don?t even apologise. In fact there?s no communication and then they expect a tip really bad managed place never going back here. I actually walked out in the end. I refused to pay money in a place No customer service and no explanation and no apology for lateness !!!!!! Avoid
December 2023 by Tricia Brooks
For good reason very popular so be prepared to wait awhile ?. patiently ?.. they?re lovely people.
October 2023 by Joanna Lawton
Absolutely awful. I've been twice now and both times were horrendous. The first time I was left waiting for an hour for a prebooked appointment. No one cares or apologises. Last night 45 minutes into my appointment the nail tech just gets up and starts someone else. I was sat waiting with no explanation. A second nail tech randomly comes and continues. The appointment in total was a ridiculous amount of time! This place is so badly run.Service: Sculpted nails
September 2023 by baby xoxo
Fit me in straight away. Very nice and let me know what he was doing each step, such as the length, when he was going to clip my natural nail, what shape. I got a French tip and it?s absolutely perfectServices: Nail extensions
September 2023 by Fiona Malan
Was always so good. Too busy these days and team despite being lovely don?t know when to stop taking clients.Too noisy. Wasn?t great experience today. Shame I have been coming for 2 years but will look for somewhere new.Service: Manicure
July 2023 by Lexi94
It was my first time visiting the salon and it definitely won?t be the last! I was seen straight away and had one of the best pedi?s. There are so many beautiful colours to choose from and they are so attentive. I definitely recommend!Services: Foot massages
June 2023 by Jodie Hall
Horrible experience, I don?t usually leave bad reviews but this deserves it! The man that did my pedicure did it at an extremely low standard - he actually scrubbed the top layer of skin off of my foot and it has bled and scabbed over, when pushing back my nails he caught me and made it bleed, his only response was ?oops sorry? he proceeded to put it back in the bath full of salt and obviously it stung! On top of this he charged £38 for a pedicure when it said £28 on the wall!I?m not sure if this was a one off but I definitely will not be coming back as the actual pedicure was very low quality as well, the nail varnish is all round my nails as well :(
June 2023 by Monika Wozniak
So grateful saved my poor nail ,didn?t want to charge me and took me while extremely busy . Kindness always comes back ,many thanks ???Service: Manicure
June 2023 by Maddy christina
I came here for the first time today, I?m heavily pregnant and was super uncomfortable but determined to get my infills! They accommodated amazingly, offered me a seat straight away offered a drink didn?t even let me get up to wash my hands they came and did it for me! Such lovely people! So happy with my nails too! There beautiful ? thank you so much for the service and I will definitely be back! ??
May 2023 by Maddie Sturt
this place honestly does the most amazing nails i accidentally broke mine a week after i had gotten them done and i went to them and they fitted me right in and replaced the nail for free and touched the rest up. All of the staff are so nice and so happy with my acrylic french tip nails
March 2023 by Zoe Snell
Beat nail bar around! Always so pleased with my nails. The salon is beautiful and very clean and the staff are very attentive. They can be busy but that's because they're good! Highly recommend
February 2023 by Karen H.
Fabulous pedicure, great service. Definitely will revisit.
February 2023 by elaine jane
Awful experience was booked in for 3 nail appointments at 4 pm . Over 2 and half hours we waited . 2 of my daughters were started on then was Les left for 15 mins still here after 3 hours still not finished. No one apologised no one offered a drink . Awful service Infact there was NO service appalling !!! Never ever going backService: Manicure
