September 2023 by Susan Whitmore
Had a very lovely professional experience in specesavers
August 2023 by Vidislava T
Very poor customer service, no attention at all. The opticians who did eye test to me was very kind and caring person, he explained to me all the process and I felt calm. Was my first eye test ever. I didn't received any help or advise when I was trying to choose correct lens to myself. The store was not busy but no good service at all. I'm working in management hospitality so I know myself how you feel the good service. I am happy with my glasses.
August 2023 by Dylan Morgan-Jones
Really needed a form to be filled out urgently. The person who previously did my eye test wasn?t in, but Raj really helped me out and chased people up to make sure my form was completed really quickly. This was extremely helpful, and I am very grateful.
August 2023 by Angie Wright
I deducted 1star because I was not informed at the start that the 3D scan was chargeable at £10.
July 2023 by Christina Ireland
Was an experience for sure. Initially I felt like I was being laughed at but staff are extremely young and I am extremely loud and bright. Optician was insightful and I got specs 2 for 1 aswell...it took 1 hour and 40 min from start to finish. I have one day off a week and I was not expecting it to last so long. So I was a tad bored however this was my own fault as it had been nearly 2 decades since I had me eyes tested so I should have educate myself.
June 2023 by J Lloyd
Customer service was poor. Walked in lady with glasses knew i walked in but rather thought telling off the little big boy who was working off then catered to me.Then she was slow with her delivery and didnt know what was going on. The opticianist was good but the staff customer service was poor. I could of easily walked out after being seen as there was no attention on me or assist just chit chat amongst themselves while store front queued up
June 2023 by Chezza Walsh
I'm very happy with my glasses i can see again ? Staff in Bletchley were really friendly and helpful. Optician she was so nice and took time with me and not rushing.
June 2023 by Morag Rothwell
I went in Saturday 3rd June to see if they could tighten my glasses for me. I was seen by Ben, what a star! He did and we both had the giggles for various reasons and I came out with such a big grin! Don't let him leave!
May 2023 by Jean Gowing
The staff were very helpful! But Not pushy or rushing you! They took their time to explain and check that you understoodEverything, very pleased with the service and my glasses.
March 2023 by Gordon
Friendly staff and very good service. Would recommend this branch ?
February 2023 by Andy Cross
I visited Bletchley branch a few times recently, and was pleased with the service I received. Tina was especially helpful. Thank you Specsavers!
February 2023 by John Ray
Courteous and professional approach. Thank you
January 2023 by Ben Phillips
Good experience in store in Bletchley. They looked very busy and when I was seen the optician took time and care to understand my situation and explain the prescription I would need. Choosing lenses was hassle free and there were loads of styles I could select, I found a couple I liked almost right away. A week later my glasses were ready and I was able to even make a change to my order mid-way through the week. I am very happy with my lenses and frames and would recommend Specsavers to anyone else.
November 2022 by Tyler D
Very happy, lost my wallet not 30 minutes after leaving opticians, called with the knowledge I would likely be charged to email or send results in the test (hour for me to drive back).Agreed to waiver the fee on a 1 time basis, really appreciate it, thank you team
November 2022 by Alice K
Dave the manager is the worst person to be managing the place he is running the place to the ground, I have had ongoing issues with my prescription, called him several times, I was promised a call back several times from Dave but he failed to call, I even got to speak to him once explained the issue and he said he will sort things out and call me back and that was few weeks ago and he never did. What dreadful customer service. And he is supposed to be the manager.
