January 2024 by Inna Zahorodna
Ordered a part in-store, informed will take a week to arrive. Called a week later and informed it was ready for collection but the next day when I arrived, I was told it was cancelled and refunded because it was over 2 weeks when it wasn?t. Came back again and told they can?t refund it for some reason and that it?s not there. Then two days later I get a call to say it was there again and I ended up requesting a refund instead which I had to come into the branch for! When asked about it, I was told that it was there on a shelf all this time!! Absolute nightmare and time wasted trying to get a refund that didn?t pay off the hassle this caused. Never order anything in store or if you do, never pre-pay for any orders to save yourself from an incident like mine. I never had an issue before but then again this was my first order in store which will definitely be my last. I do appreciate the extra 1p in my ?cash refund? that I actually wanted by card, but thanks a lot for the ?inconvenience?, absolutely disappointed in the customer service I received.
January 2024 by Mehboob Shivji
Very good service happy with that, they did look after me very well .ThanksFromMKS
December 2023 by George Hearn
Couldn?t be any worse if they tried, horrific wait time and terrible staff
December 2023 by Adrian Ferulik
Helpful and knowledgeble staff. All right place.
December 2023 by Victoria Watson
Absolutely dreadful ,arrogant unhelpful staff, all I wanted to buy was a battery. 6 times put on hold and hung up on or made to hold untill i hung up. If you don't like your job, get another one. Go anywhere but here.
December 2023 by Andy Saxby
Great selection of produce at reasonable prices, but the staff at this store lacked any customer care skills
November 2023 by Damian Olak
one person service, long waiting to pick up things, which I was ordered on website to "ready collect". overall one person service and waiting to pickup - 40min ?
November 2023 by dean jacobi
Can be a bit slow getting stuff out to you, having said that they are always friendly and professional.
November 2023 by Mac
As for parts prices is fantastic but waiting for ur part really takes the piss i am the queue at 10 poeple wairing 1 guy been waiting over 40 min me bow 20 mins
November 2023 by Stephen Crockett
Order my parts for collection Thursday evening , went to collect in the afternoon and still had to wait half an hour in the shop - service was abysmalWill would not recommend you to other people
November 2023 by Steve Paget
Gave my registration number for a simple oil and filter change and was given the wrong oil and fuel filter. After spending 2 hours backwards and forwards and then 40 minutes waiting for my new parts I came to the conclusion that this branch could be managed a lot better.
November 2023 by Mafioso uk
Confused kids work here. Minimum wage minimum effort. If you want your day off wasted come here and queue for hours
October 2023 by Paul Sheraton
Terrible service only one person serving and when I get there they didn?t have to Bosch light bulbs? This is typical English customer service and Knowbody complains if this was America people would complain ?
October 2023 by Kenneth Miller
The buying process is ridiculously slow. I've actually walked out a couple of times. Also they can't tell you if an item is out of stock at the paying point. It's only when they try to pick the item (usually after half an hour or so) that they then tell you.. ! Before they changed the interior they used to have a young lady with dyed hair and earrings, she was brilliant. Going there was a breeze. Now it's a nightmare, hence I now to Halfords.
October 2023 by Tony Quinn
I bought a complete service kit for my car from Euro Car Parts MK. The problem started at the very end after I'd almost finished servicing the car and needed to fill the engine oil. Turns out the 5 Litre oil container they sold me had already been opened and was missing 3/4s of a litre. I couldn't return it as my car had no oil in it, so just had to use what was there, and now I need to buy more as my car needed 4.7 litres.I'm also left with a nagging worry if the expensive oil I bought was in fact an inferior cheap oil just put into the container.
