March 2024 by stephen carson
Great service as usual
December 2023 by Troy Clank
Friendly knowledgeable staff. Fast efficient service. Great quality decking lengths. Recommend. Really good transformation. Quality wood.
November 2023 by Andy Cross
Very helpful guys here. They understood and helped me with all my requirements . Well done!
July 2023 by Matthew Kirkland
Brilliant service from Kev in hirebase today! Deserves recognition for his experience and levels of customer service ?
May 2023 by Jason Marriner
I had a delivery today of slabs what a great driver I had JAMES he helped bring into my back garden and after all that he still made the time to have a cup of tea and a bacon roll with me thankyou hewsgray 5 star service
April 2023 by Luke North
Driver James was very friendly and helpful through the building supply drop off. Thank you again!
November 2022 by Natalie Palumbo
Had to source worktops for my existing kitchen and an oven housing unit that matches my exact kitchen. Charlotte at MK Buildbase has gone above and beyond for me to source these and place the order.She was so professional kind and efficient. 5 star review from me, and will be returning for more orders in future.So impressed! Thanks Charlotte!
November 2022 by mark skeggs
Can't really reveiw as I'm still sat waiting for them to deliver,6 hrs and counting
October 2022 by Jacqueline Cook
Really good customer service from charlotte, had a good bit of banter with her, and another lad there. Very impressed. Both most helpful cannot fault them.The store looked lovely and clean, great lay out with the tools too.
July 2022 by John Grey
Nice place busy yard helpful staff
July 2022 by AJ Bonifas
First Class Customer serviceLee and Charlotte are the most helpful and genuine people I've come across in this business sector in a very long time. My wood decking order was arranged in a timely manor, the delivery drive was helpful. When it became apparent that an "over order" had occurred (on my part not Buildbase) Lee was very understanding and explained the correct procedure to obtain a refund. Charlotte then went above and beyond to arrange a next day collection and refund. Thank you both - other stores should take a leaf out of your books - you've nailed customer service and all with a cheerful disposition. Well done!
June 2022 by Saulius Lapatinskas
You have to teach your drivers how to operate a crane when taking the load of.
April 2022 by Zzard Zzard
I received a delivery recently and the drivers name was Woicheck, he was polite and helped me bring my items into the back garden, the team where polite when I placed my order, the delivery was quick and all and all it was a very pleasant experience, well done team Buildbase.
October 2021 by Yvonne Davies
I have been meaning to write this review for about a month as I think these guys need to be praised for their hard work, their product knowledge and prompt delivery.I think the team there work really well together and they go out of their way to help us the customer
August 2021 by Laura Prince
Really friendly and helpful team, a shop that has all the DIY bits and bits you could need and a great selection of timber. Bought all the timber and fixings to build a 5m x 4m deck from here and would buy from them again for future projects.
