March 2024 by Nivashni Burns
Been here today for a few bits of makeup as I couldn?t be bothered to go to my nearest John Lewis. Wish I made the effort now. This is the second time I?ve visited the store and had poor customer service. Disappointed that the woman next to me got to pay for items before me although I was waiting in the queue. She got offered samples even though she spent less than me and the cashier that eventually cashed up my items acted like she was doing me a favour, no offer of samples, just eager to get rid of me? just annoyed I inconvenienced the sales ladies in this store by going in to purchase limited stock of make up ???
February 2024 by Sarah
Really poor customer service from the staff working there which is a huge disservice to Space NK and the lovely products they sell. Why are the staff so cold and unapproachable? I also asked them for recommendations on a lip salve and they just said ?ummmm not sure? ?
October 2022 by Claire Higgon
For a shop that sells such lovely products the level of customer service is absolutely shocking. I went in there today looking to stock up on a number of items however in an empty shop I was ignored by all sales assistants who were more interested in chatting amongst themselves and looking through paperwork. I was in the shop browsing for at least 5 minutes without even an acknowledgement so I ended up walking out. Space NK really need focus on staff training.
October 2022 by Claire Collinwood
My experience at this store can be hit-or- miss. Sometimes they are lovely, attentive, welcoming. Other times they can be quite cold. Please work on this so that all your staff get the praise they deserve. Last time I went in, the staff member was incredibly helpful, but this was slightly marred by the poor service I have had in the past.
October 2022 by Caz L
I have always had a good experience at the Beaconsfield Space NK, staff helpful and always happy to help with my many questions! On my last visit Tilly?s level of customer service was exceptional. I shall be a regular here.
October 2017 by Thal & Rob Hambi-Fisher
Consistently rude staff and terribly unhelpful. I shop at Space NK regularly and have only had good experiences, but I will not be shopping at this branch anymore. I fully intend to complain to head office.
