October 2023 by Darcey Croft
We had such a lovely toddler shoe shopping experience, the level of customer service from Dan was fabulous.
February 2023 by Joanne Bob
Visited the Beaconsfield branch today. The lady, Lisa, there was so helpful and added such value to my shopping experience. The items I purchased I am so happy with and her experience and help was invaluable. Such a great experience with true customer care.
November 2021 by Helen Canner
Ordered 2 pairs online for collection. The refund of the pair that didn't fit was quick and easy. The staff in the Beaconsfield Branch were friendly. The boots are fabulous.
July 2021 by Sara Selvarajah
Prompt service and very helpful. Shame they didn't appear to have many shoes in stock
July 2021 by Chris Owen
Good booking system to go during quiet period. Staff helpful, professional and efficient.
September 2018 by Cecily Wright
Helpful, unpressured and good choice of toddler shoes.
September 2018 by Vladimir Iarosenco
Clarks as usual, but less busy than some others
July 2017 by DDB
I went to Clarks today (6th Sept 2016), to have my daughter's foot measured and to purchase some shoes. After a long wait, no assistant helped so I decided to measure my daughters foot. At least then I would know her size. There were a few mothers in the shop and the assistant was clearly busy. So to help ease the pressure on her, I decided to use the tool to measure my daughter's foot. The assistant saw and snatched the tool from my hand and said customers were not allowed to use it and slammed the tool back in place. Then she walked away and helped another customer. I've dealt with this particular assistant before and she is a rude, obnoxious woman who lacks basic manners. I suppose it's better to shop online then at least you don't have to deal with an assistant who is toxic to customers. Can someone send her on a training course so she learns about customer service and not irritate customers?
July 2017 by Noxee Remorseless
Nice kind and helpful staff.
May 2017 by KASSIE Knight
Very helpful staff, unpressured and reassuring
April 2017 by Noxphics Photography
Nice kind and helpful staff.
March 2017 by Neil Fellows
Helpful, frendly staff. Convenient.
September 2016 by Dinah Barrett
I went to Clarks today (6th Sept 2016), to have my daughter's foot measured and to purchase some shoes. After a long wait, no assistant helped so I decided to measure my daughters foot. At least then I would know her size. There were a few mothers in the shop and the assistant was clearly busy. So to help ease the pressure on her, I decided to use the tool to measure my daughter's foot. The assistant saw and snatched the tool from my hand and said customers were not allowed to use it and slammed the tool back in place. Then she walked away and helped another customer. I've dealt with this particular assistant before and she is a rude, obnoxious woman who lacks basic manners. I suppose it's better to shop online then at least you don't have to deal with an assistant who is toxic to customers. Can someone send her on a training course so she learns about customer service and not irritate customers?
