November 2023 by Sarah Darlow
Went yesterday, from the guy doing the test downstairs to the lady upstairs and then the lady downstairs to do the fitting my experience was amazing!! Very good customer service there!!
November 2023 by sirajul haque
Mr Ansar Asghar is the best professional personality and highly qualified who really cares for his customers. I do highly recommend.
October 2023 by Afolake Oyinloye
I would highly recommend Specsavers Aylesbury. I was immediately welcomed by friendly staff the eye test was comprehensive (I know that from my ophthalmology training) The optician recommended the appropriate glasses and staff explained all the lens and frame options. There was no high pressure sales tactics. Altogether a pleasant experience.
September 2023 by Cherry gregory
I have been a SpecSavers client for many years and have both spex and contact lenses through them. My most recent pair of glasses has proved tricky and after 4 attempts to have them fitted and having found out that they are gents specs I am hopefully going into the shop on Saturday to choose a new pair.
August 2023 by Flowes
Was quite hard to find as it nesr a place a person wouldn't really go but once there you cab see the shop, very busy but seem OK there are steps to go upstairs for advance test, so if you unable wo walk uo and down be quite difficult, unless some how they can make arrangements but then why would they sent someone I did see a old lady struggling to walk up the step one foot at a time why the employee watch and lightly said if to hard we maybe can do but the lady continued as she didn't understand young daughter trying to help her up.
August 2023 by Venita joseph
Excellent service, it was very busy the day I went for my appointment but staff were very friendly and efficient. My new pair of glasses are perfect and fit well, unlike my old ones from a different optician...Brilliant service.
August 2023 by Noor the light
Was quite hard to find as it nesr a place a person wouldn't really go but once there you cab see the shop, very busy but seem OK there are steps to go upstairs for advance test, so if you unable wo walk uo and down be quite difficult, unless some how they can make arrangements but then why would they sent someone I did see a old lady struggling to walk up the step one foot at a time why the employee watch and lightly said if to hard we maybe can do but the lady continued as she didn't understand young daughter trying to help her up.
July 2023 by Esther Rajkurmair
Very friendly and professional and explained every step of my appointment.
July 2023 by S Shah
Went in for an eye test recently and Sabah was amazing! She was very attentive and kind. The manager, Lubna was present and really helped me with my glasses selection, thoroughly explained the prices and the lens selections for my needs. I will definitely be going back again!!
June 2023 by CHRIS MACKAY
Fast and efficient service. All parts of the consultation went extremely well and very slick. Staff were extremely friendly and professional
June 2023 by elaine hamilton
Well advised, explained what was wrong with my eyes very helpful
June 2023 by lolita cross
Staff friendly and good recommendations affordable for NHS staff thank you Specsavers
June 2023 by Lesley Perrin
Went with bestie who had booked an eye test. We were the only people in there for a while and it took ages. She was seen by four different people instead of just one person from start to finish which means that we were waiting in between. Could be a lot better.
June 2023 by Holly O'Sullivan
Very pleasant staff and fairly quick service. They had booked us in incorrectly with a member of staff who actually was not working that day so evidently had many customers who needed to be tested but less staff than anticipated. However they had excellent customer service and made sure that we were still seen even if it was a little later than expected. 10/10 service.
June 2023 by Muttley
Mixed feelings about Specsavers. I feel they cut corners on the Eye tests...no Field Vision test now. It's always busy and seems chaotic, they could do with a quiet area for people to sit and try glasses. The Staff are very nice, and they're helpful.
