August 2025 by Cristi Negrea
Very poor service, no friendly staff at all, they just look down at you, rude and tired...Shame
April 2025 by Kevin Horsler
Be aware all non Santander customers that if you try to withdraw cash from a Santander cashpoint and an error occurs without your money dispensing they will not refund you for 12 working days!!!
December 2024 by Airport Services
Terrible business bank, manager does not respond to email phone or text. But they have a lot of small businesses so I am surprised. But they are cheap. As for finance the Gov has put in place for COVID 19 you have no chance with this bank forget it and go bust silently and don?t complain. The private banking side is also rubbish and I think it is time to ditch this rubbish bank.
December 2024 by Yure Namehere
Free wifi better than McDonalds
August 2024 by Marc Alex Watts
Possibly the most inconvenient bank ever
April 2024 by Radhika Kheta
inconvenient, when you need to get a statement printed they 'order' it for you and you have to collect. I don't understand why it cannot be printed there and then. The opening hours are not accessible to most people who work. Cannot be expected to dedicate your saturday to going there
March 2024 by R K
inconvenient, when you need to get a statement printed they 'order' it for you and you have to collect. I don't understand why it cannot be printed there and then. The opening hours are not accessible to most people who work. Cannot be expected to dedicate your saturday to going there
November 2023 by glenn burnham
Very poor service not helpful didn't want to help at all.no wonder people are using app based banks.
January 2023 by A R
An easy to access large highstreet bank branch. Virtually empty because nobody needs to go into a branch except for unusual cases such as changng withdrawn bank notes. The teller was very helpful. Otherwise the branch was entirely empty, though i suspect there was other staff elsewhere.I think the banks should get together and have a single bank interface. Indeed, they are all so similar why not unify all their services and make them common. I wish.
December 2022 by Lesley Stewart
6 weeks for an appointment to open account in branch. In the meantime changed rates by half. Deliberately forcing people to open accounts on line, then say nobody is using branch, then what happens? Closing it down.
May 2022 by D H
Business deal they blocked my account had to fly 6000Miles to show these muppets passport and driving licence. Have a lawyers contract to support my transactions. I go back they done the same thing again twice despite having already done the same checks twice then release and clear one and held the other payment for 4+ days Both payments were from the same person within seconds of each after 2 days clear 1 hold the other.Totally useless pathetic customer service braindead.The worst bank ever if -5minus was available that's what they would get.Bad attitude couldn't give a ...t.Worst bank ever.
May 2022 by Andrew R
An easy to access large highstreet bank branch. Virtually empty because nobody needs to go into a branch except for unusual cases such as changng withdrawn bank notes. The teller was very helpful. Otherwise the branch was entirely empty, though i suspect there was other staff elsewhere.I think the banks should get together and have a single bank interface. Indeed, they are all so similar why not unify all their services and make them common. I wish.
March 2022 by Tom Watt
Easy to use
December 2021 by Allan Mould
Wonderful experience friendly staff every helpful towards me
July 2021 by Martin Russell
The most jobs worth bank I have ever come across.Be wise bank some where else.
