December 2023 by Parish 20
I agree with other comments about rude staff. The lady behind the PO counter has not got a customer service bone in her body - very curt and ill mannered. The lady at the front desk is OK and helpful but could just smile a bit more..
October 2023 by Vickie Newbold
I?m so sad to post this as have tried over the years to give this post office the benefit of the doubt and would hate to see this local service disappear. Overall the service and attitude to customers is disappointing and I hate to agree with previous comments but you do feel like you are a nuisance. That said, a couple of those working there are absolutely fine if you make the effort. Where possible I prefer to go to Halton where they are lovely and even if they?re busy do what they can to accommodate.
September 2023 by lindsey richardson
This PO has won a well deserved reputation for rude and unhelpful ? customer service ?.Closed for very extensive lunch breaks with no notice of this on door or website !Argues with the customer re postal requirements, I send a lot of parcels abroad and am aware of max measurements etc with Royal Mail.There are alternatives, more so now with excellent couriers such as UPS , Yodel and Evri.This branch of Post Office needs to up its game !
August 2023 by Sarah Darlow
Went in today, smiled at lady behind first till and said good afternoon only to be greeted with a dirty look as to say don't talk to me!! Continued to go and get my envelopes came to till to pay and said afternoon again and I was met with no response no eye contact or anything no reply just totally ignored!! I come from a place where customer service is a must and this was certainly way below standards for any business!! As I went outside I was met by a lady who says there very un sociable in there! I couldn't agree more... customer training most definitely needed!!
August 2023 by Diane Davis
I use this post office all the time very nice people who work there friendly and helpful
July 2023 by chloe lincoln
IF I COULD DO 0 STARS I WOULD.Absolutely fuming with the way these people operate. Over 5 times now I've come during my lunch break, only to be presented with the shutters down and a dismal note as to when they'll reopen. PUT THIS ON YOUR WEBSITE! 1hr of lunchtime wasted each time.
May 2022 by Aron Sharma
Very rude women on the first till! If you want to act as a manager then do it rightfully with a sense of responsibility. Giving one word answers clearly sounds like they have lack of knowledge, but first of all sort out your attitude!
January 2022 by Carlos Brito
Really Excellent Family Friendly post office , charming staff, in a Lovely part of Buckinghamshire.
January 2022 by Jack O'Kersey
Always come in here mid week to return parcels and its always quick service.
October 2021 by Orchard Times
I?ve heard it said that ?Wendover isn?t what to used to be? .. Well I don?t know what it used to be like, but I can?t sing the praises of the Wendover Post office enough. My husband has dementia .. and when he wandered off last week it was Leigh at the Post Office who realised I wasn?t with him and raised the alarm. She was kind enough to keep him comfortable and talked to him while someone else contacted me and she waited to make sure he was safe. Leigh didn?t ignore the fact he was on his own.- she instantly realised this was out of the norm - she didn?t prioritize her job over showing human kindness. She noticed him and our family is hugely grateful. Thank you Wendover Post Office for knowing (and caring about) your customers.
August 2021 by O T
The worst service ever. Really disappointing.The lady behind the counter was rude and incompetent at her job.She typed the post code wrong when entering the item to the system. I realized it too late when I checked the receipt.
January 2021 by Bob Brown
Unbelievable how rude the staff are , consistently unhelpful , rude , unfriendly and just generally unpleasant ......... the polar opposite to Halton post office , who I?ll only use from now on.
September 2020 by Matha Sanjay
Rude and unhelpful. Obnoxious and dismissive. These staff should appreciate that we are their customers without us they would not have a job. I am never going to this Post Office again, would rather pay extra and drive into Aylesbury and pay parking fees than deal with these two female staff who clearly are above the rest of the community.
September 2020 by Rick Farr
Writing negative feedback is never good, however hopefully this may lead to some change.I have to admit I was dumbfounded by the extreme lack of expression and attention the lady behind the post office counter gave. Not to acknowledge a please and thank you, or even make eye contact felt uncomfortably rude. Even the lady before myself tried to strike up a glancing conversation, only to be almost blatantly ignored. I'm afraid only a 1 star for customer service. :-(
September 2020 by Kerry Turner
Extremely rude and unhelpful staff. The three ladies who work there do everything possible to avoid actually delivering any element of customer service - yes this is a local post office, but I?ve never come across such vile and unhelpful people. One lady today even had the cheek today to tell me to ?knuckle down and get myself sorted? as I?d forgotten to bring the right ID with me to collect a parcel, all whilst my 6 month old baby was in my arms. This is the last thing you need to hear as a new Mum after 3 hours sleep. I was disgusted with her attitude. The other lady who works on the post office counter rarely serves anyone, in fact today there was a long line of people waiting to be served and she was sat scanning labels and ignoring everyone. Given what a lovely, warm and welcoming place Wendover is, this place is really at odds with everywhere else. I would avoid it at all costs! It doesn?t even deserve the one star rating!
