September 2025 by Light in London
Kateryna was professional and helpful, as usual. (My card had been blocked and she resolved the issue perfectly.)
March 2025 by Harry Cox
ATM retained my bank card. The next day the manager Andy and another clerk were being antisemitic, they would not help in the matter at all.
December 2024 by Robert Horkan
The Metrobank website says there is a change counting machine at this location. There is not.
August 2024 by Stuart Jelly
Came in this morning, to change my address, phone number and get some statements printed, was sat down by a lovely lady keteryna, she was amazing. Done it all for me efficiently and professionally, she even helped to reset my online banking up for me on my new phone, great customer service, the entire team at Aylesbury always welcoming everytime I enter branch.
June 2024 by Nat Night
Dylan in Aylesbury metro bank is so helpful like a genius he is so polite kind friendly, professional and respectful. Thank you!
April 2024 by jacob
Got helped by Callum at my lunch time, He did a great job of calming me down as i was rather stressed, and made what i thought would be difficult into a pleasant experience. Thank you so much. :)
September 2023 by Amelia George
Just had great service from Kane, he was polite, friendly and helped me with my query. Always had a great experience with this branch and banking company. Would definitely recommend them!
September 2023 by Caz Acuar
Thank you Kateryna for setting up my child?s online savings account. She was very pleasant, friendly and very helpful! Process was very swift and smooth.
August 2023 by Vivek Pandey
We went to add a signatory for our business account..I must say that Khadijah provided excellent customer service..
June 2023 by Mihail Kazancev
Vanancy very helpful she tried so many different things to help me get a bank account. She is a star
April 2023 by Vinay Yadav
Excellent customer service at the bank! Kateryna and Vanancy were incredibly helpful and friendly, answering all my questions and providing great assistance. I appreciate their professionalism and assistance in clearing my doubts. Thank you!
February 2023 by Matthew Dunn
Went the Aylesbury one today with my wife to open a joint account and was helped by Andy credit to the team.
December 2022 by Sajida Khan
I was helped by Daniya to open a bank account followed by a safety deposit box. Daniya was a lovely member of staff to deal with, she showed an upmost degree of patience and professionalism. I had my three year old son with me who was getting slightly restless she was patient with him and made the transactions swift and easier. Daniya dealt with us in a speedy manner even though the banks systems were being slow we were out of the bank in no time at all.I am very impressed with the level of service delivered. Equally I am pleased I was not oversold products, I made it clear my day to day banking would take place elsewhere and this account was to enable me to gain a safety deposit box. Daniya appreciated this and was respectful of my wishes. Lovely lady and a pleasure to chat to today, clearly an asset to the Aylesbury team!
November 2022 by Ammer Raheel
I have been banking with metro for years and they have always gone above beyond with there great service I tell all friends and family to bank with these guys but the other day I was over the moon with the help KAYDEE and Mo the manger give to rest my app on my mobile the reason for this i suffer from dyslexia and she was so patient with me I was so happy she is a asset to the buisness I?m very happy and have been telling about my great experience ??????????
October 2022 by glenn burnham
Very poor service and they couldn't care less.spent half an hr on the phone to them what a waste of time that was.i had to go in and sort out the problem they created .dont be taken in by them.
