December 2023 by Kevin Williams
I don?t think I?ve had a positive experience in the last 4 years getting parts from here, incorrectly supplied, damaged, parts missing and then there?s the fact I haven?t spent less than 15-20 mins every visit as there is never enough staff serving! Suck a shame as not all branches are like this. If I could avoid I would sadly there?s not many options locally.
December 2023 by Lucinda Durston
Worst run euro car parts I've been too. Soooo slow everytime. Feels like one person works here. Please hire more staff.
December 2023 by Ian H
Good prices but usually difficult parking and a long wait even to collect pre-ordered parts
December 2023 by Dean Jordan
So very slow to get served! Terrible parking!
December 2023 by H Khan
Long waiting times even if you are only in store
November 2023 by Stephen Lawes
Wish this place would start understanding walk in customers are just as important as garages phoning up. They will happily let you wait 30 mins in a que with only one person on the counter whilst 5+ others sit in the next room and wont come out to help unless forced too.No other company does this only ECP
November 2023 by lewis dance
Unfortunately I can never get a parking space and service is slow ?
November 2023 by Sarah Darlow
Went to collect a battery at 8am for my van, lady was very pleasant and was met with a smile. Makes all the difference
October 2023 by Bill Richman
The order I placed and paid for online over the weekend was ready and waiting. I also ended up buying several more things from the pegboard wall display that I hadn't seen online. For instance, I had looked in a dozen shops along the canal, starting in London, and only found automotive-style dc switches, 12vdc Usb power jacks, and rubber- booted pushbuttons here. The young man who helped me was very pleasant and professional.
October 2023 by dominik ka
I had no problem getting parts from hire. However, make sure what you are buying is right parts wise.
September 2023 by Victor Herbert
Good service. Free Parking.
August 2023 by Lara M
Quality parts and a good price but let down by atrocious staffing levels. Waited for a good 15-20 minutes to be served as there was only one member of staff on the tills. Not the first time either!
August 2023 by Liam O'Connor
Always have the parts later the same day, but there never seem to be staff on the counter, sometimes you seem to be waiting ages for someone to come and serve. Many times I've seen people walk out as waiting to long.
August 2023 by Tom Hall
Great customer service, always have what I need. Highly recommended.
June 2023 by lawrence windeatt
5 minutes wait for click and collect? Keen prices and extensive range of parts.
