January 2024 by Phillip Kolade
Sarah is a genuine staff of our Barclays Branch in Aylesbury. She attends to customers promptly, complaints are sorted out as quickly as possible to relieve you of stress. I wish we had someone like her all the time everywhere.
December 2023 by Anthony Duggan
22.12.23 went in at 0930 to pay cash in, a lovely lady helped me as I was clueless how to use their machines, as always bank online, and she took the time to help me from start to finish. I didn't het her name but please Barclays, if you can find who It was, let her know she is doing a great job ?
November 2023 by Michael Shillingford
Excellent service. Needed to close an account. Done and money transferred to current bank. Superb customer care and engagement. Compare that to the Luton branch which was less than useless! Two days previously waited ages only to be told I would need to fill in paperwork and wait up to possibly three months. Worst branch ever.
October 2023 by david pyle
Staff are always really helpful, glad we have a branch.
May 2023 by Josh Terry
Waited nearly 1.5 hours to see somebody. Clearly under staffed.Service however was helpful once we finally got to talk to someone.
May 2023 by Josh Ross
Waited nearly 1.5 hours to see somebody. Clearly under staffed.Service however was helpful once we finally got to talk to someone.
April 2023 by Tony
I dont use branches very often these days, but needed help and was dealt with quickly by the front desk in few minutes. Just a little surprised that at 2.20, the cashier desks were closed????
February 2023 by Sam
Seem to have no staff or counter service any more, machines are slow and only allow limited number of notes to be paid in at once, had to do my business banking over 3 transactions. Massive wait and queue behind me owing to tike it takes! Bring back some human contact and some common sense please! Absolutely ridiculous!
November 2022 by Tracey Larkin
The staff are always so very helpful and friendly. Its so lovely to see the welcoming face of Richard. A fantastic branch with staff that are a credit to barclays bank. They all provide an amazing service.
August 2022 by Lucie Hayden-Roberts
Richard on the front desk is worth his weight in gold. Fantastic customer service, very personable which is very much needed now the bank is without cashier desks.
July 2022 by Tamara Zimmerman
Wonderful staff
May 2022 by Sergey Sidorov
Only one manned counter, takes ages, absolute rubbish
March 2022 by eileen Lock
Have been waiting on phone line for 20 minutes now to get confirmation that Barclays Bank counter is manned until 4.30 as stated. Still waiting. Appalling service. If I could give zero stars I would. Makes mental note to switch Banks.
January 2022 by keyarldo D
New Year's eve, Barclays stated on The internet,bank closing at 2pm. I and other clients arrived at the Bank at 12pm only to find the bank was closed, despite the sign on the the wall reenthesising that the Bank would close at 2pm.I am appalled to think that they have so little regard for their clients that they didn't think to put out an update apology for having closed early, that's if they opened at all?
September 2021 by Victor Lightfoot
Why list opening times as 4.30pm when the tills close at 2.00pm.
