January 2024 by DAVE WILLIAMS
Irene at the Jewellery Workshop is fantastic.The whole experience for me was made painless with her knowledge and expertise designing a necklace and beautiful diamond ring for my partner. Sourcing the mount to finding the exact Diamonds to fit my budget, the Customer service I received was second to none. I can?t thank you enough!
December 2023 by Martin Coles
Brilliant service, brilliant workshop, brilliant jewellery. Long relied upon as our family jewellers - long may they continue!
July 2023 by Angela Pawlyn
We have had a few lovely pieces made by the Jewellery Workshop previously, so it was the obvious choice for the conversion of my late Mother's diamond ring into two sets of diamond studs for my daughters, leaving me with a beautiful ring too. We are all absolutely thrilled with our jewellery which was completed by the Workshop in time for us to wear at my daughter's recent wedding. Everyone there is friendly, knowledgeable and extremely helpful.
July 2023 by katie pawlyn
I have used the Jewellery Workshop for several pieces but this time they really surpassed themselves! They created me the most gorgeous wedding ring which sits perfectly under my engagement ring. So helpful and accommodating to my tight budget and time limit!!
May 2023 by Rhea Darson
I had an absolutely fantastic experience over here. They fixed my ring with absolutely no mark or visible work shown. I would absolutely visit again and I am very happy with the work done. Thank you :)
May 2023 by Sri Shravya ?Rhea? Bahudhanam
I had an absolutely fantastic experience over here. They fixed my ring with absolutely no mark or visible work shown. I would absolutely visit again and I am very happy with the work done. Thank you :)
February 2023 by Jamie Randall
I've been waiting to leave this review until the issues experienced were resolved. I'll try to keep this brief as it has been months of back and fourth with the workshop. My wife had her wedding ring made by Amersham Jewellery Workshop. She wanted a bespoke ring that used 4 diamonds from both of her late grandmother's rings. A very sentimental piece. After wearing the ring for 3months she noticed on holiday that one claw was completely sheared off with others raised. We also noticed the ring had not been hallmarked. They fixed the broken claw but was told it was my wifes fault. We sought opinions from 2 separate jewellers to be told, by both, that the ring was very poorly made ie claws all uneven leaving diamonds loose, the centre stone unsecure with a huge gap and still not hallmarked which is illegal, and both advised the ring should be entirely remade. (Attached is a picture of the original ring as worn on the wedding day. You can see the gap and the uneven claws) The ring was remade incorrectly as it did not meet the original design (despite the details being on the email thread) and had to be remade again. On collecting we had driven 200 miles back and fourth to the jewelers. Finally the ring is of acceptable quality but the entire experience has ruined the emotional connection my wife has to her ring. Throughout the entire process, my wife felt the communication and apologies were not really genuine. With excuses finally being given after much insistence. Feeling especially fobbed off when asking why the ring had not been hallmarked on two separate occasions and why it has been so poorly made in the first place. No compensation was offered, and whilst a bunch of flowers is nice, it doesn't resolve the incredibly poor experience that should never have happened in the first place. Glad this is finally over and safe to say we will never recommend Amersham Jewellery Workshop.
December 2022 by Julian
The Workshop used the stones from a family heirloom to create a new engagement ring. Communications throughout were excellent and we were delighted with the finished product. Having approached several firms in Hatton Garden first, it was wonderful to find a local workshop with much better service, especially Irene, as well as lower price - the benefits of shopping locally!
November 2022 by ED VILLIERS
Brilliant service, really nice and friendly staff, turnaround special made jewellery in no time and have a real personal touch with customers. Would definitely recommend and use them again.
November 2022 by Cathy Moroney
Don?t bother going into this shop. Been in twice and both times the owner/manager has looked down her nose at me when I have asked to look at rings. Don?t seem to need the money if that?s how they treat their customers. Shocking customer service. In the words of Pretty Woman - big mistake ........huge!!!!!!!
November 2022 by Simon Twidle
I have bought several pieces of jewellery from the Workshop and they have always been first class both in terms of service and products offered. They are also quite happy to spend time researching on your behalf in order to get you exactly what you want.
November 2022 by annie robson
My sister highly recommended this jewellers and the team did not disappoint. I commissioned a waterfall ring using some heirloom diamonds that were languishing in my jewellery box. I couldn't be more delighted with the finished article which was delivered in time for Xmas as promised!
November 2022 by Rebecca Wilcock
The staff are so friendly and helpful, especially Irene. We bought my wedding band here and they helped with a special engraving on a signet ring. For the level of service and quality of products, it's incredibly reasonable - can't recommend highly enough.
November 2022 by George Wood
Great experience at JWA, who very attentively made my wedding band from some of my grandparent?s old gold. Irene was very considerate and accommodating from my initial consultation, to handing over the final product. Would happily recommend their services.
November 2022 by Charlotte Cavaliere
Irene helped us to design a specific style of ring which she got exactly right! Emails replied to promptly, good communication and overall friendly serviceAlso came in to re size ring later on which was done on the same day, excellent service!
