“Excellent customer service. I was expecting an ID document from the DVLA, and I needed it urgently. The kind gentleman (portly with spectacles) at the counter on the 27th and 28th of March very patiently listened to my explanation of the situation, and went through the pending mail each morning to see if mine had arrived, until it eventually did. I can't thank him enough for his patience and diligence. Thank you, sir, for the excellent service!”
“I turned up today and there was a queue, two people were serving customers and it went quite quickly. My QR code was accepted with no problem, the lady was very polite.On returning 3 minutes later to buy a a can of drink the gentleman was also polite and wished me a happy new year.”