June 2023 by Google user
I agree with everyone. The rudest people ever in this friendly area!! Everytime I go in, they are so rude and talk down to you like you?re stupid. If you ask a question they can?t even answer it properly.\\nPersonally they need to sell up as they don?t understand the basic of customer service.\\nAlso me being Indian they have an issue with other Indian people with the attitude they give.\\nTheir faces look like they been slapped with a wet fish.
January 2023 by M
I turned up today and there was a queue, two people were serving customers and it went quite quickly. My QR code was accepted with no problem, the lady was very polite.On returning 3 minutes later to buy a a can of drink the gentleman was also polite and wished me a happy new year.
January 2023 by Pete
Staff are rude, unhelpful and treat customers like an inconvenience. I drive to the Beaconsfield Post Office now instead of here.Life's too short to stay in a job you hate, no idea why they do it.
December 2022 by Alexandra Howard
Fabulous place with great staff and lovely, personal service. Always welcoming, asking about the family while serving me...I wouldn't post anywhere else! Merry Christmas to all of you!
October 2022 by Craig Melton
Consistently slow, we use Evri in tesco next door now.
October 2022 by allan yeats
Fantastic service extremely helpful very friendly made it really easy and quick to get what I needed, Thankyou.
May 2022 by Tommy Bryant
One the slowest, rudest & most unhelpful branches ever - try to avoid if you can. It's a typical village shop with owners that are stuck in their ways, argumentative and there's always a long queue. Quite simply, they don't understand that their bad attitude leaves a bad impression on everyone. Oh, and you try to give them constructive criticism, may god help you.
March 2022 by Sally Elderfield
Arrived late in the day for an international driving license. The gentleman apologised as he had to divert his attention to get parcels and post to the delivery van and the lady dealt with my application in a methodical, polite manner, reminding me which paperwork to actually take with me when I travel. Pleasant transaction.
October 2021 by Anthony White
I just moved to the area in January, I had to return my sky equipment as I had to close my account, when I arrived at the post office. I received a strange look from the staff behind the counter. I have never experienced such bad conduct and customer service. I felt like no one wanted to help me, they where extremely rude and aggressive, and argumentative. The whole experience was absolutely shocking and I would advise everybody not to go there as these people have no customer service skills whatsoever.I have read other reviews and I have to say they are very similar to mine, it's a shame that our post offices has come to this and have been taken over by people who don't seem to care how they treat people or value customers, I will never go back there again.
October 2021 by Nilu Ratna
with my job I travel many areas in the UK and I have to use many post office branch. I was lucky to find the branch post office branch with the waste service and extremely rude staff. Royal Mail should not give post office licence for people like this or need at least basic anger management lesson first. I do not even think they even know there are word and terms like 'politeness' 'customer service' in their dictionary
July 2021 by Nagen Ramraj
Please complain to The Post Office, hopefully they should be able to improve this branch. All the staff at this post office need some basic social skills and training in dealing with the public. Found them extremely rude and unhelpful.. It appears most of the people have similar experience.
July 2021 by Tony Lewis
This place wouldn't get a star if I could. Staff rude and the second time they have charged £3.10 for a small jiffy bag that easily went through my own letter box before I took it there. It had 6 pieces of lego inside. I always try to avoid and drive to little chalfont, I don't want to give them business. The place is stuffy, smells and needs a good clean... I've seen cleaner shops in Africa.
July 2021 by Amin Ali
This post office needs to be automated because the people who work there are robots already. No customer service skills whatsoever. Went through a whole transaction without the guy saying a word. Rudely raised his hand to tell me to wait without saying a word. Robots!
September 2020 by Rosiee Dizzzlee
Dreadful service. If I could've 0 stars I would. They say your parcel is not correct size or that you haven't paid enough postage... So you go across the road to the sorting office and they say it's well within the limits. They are difficult for the sake of being difficult. I had to send my passport with them today and I bet it will go missing as (after fighting with me about it being the wrong size and telling me I need to pay more postage) he then threw it on a chair instead of in the correct bag.I'm going to be making a formal complaint to royal mail about these two people and I warn everyone never to go there.
September 2020 by Eve N
What a horrible experience!! The man was incredibly rude to me, I have never been spoken to so poorly. He was so nasty and I felt upset leaving the shop. When I told my husband the things he said to me, he was shocked and we have decided to no longer support their business. I would 100% not recommend going to their shop because they will ruin the rest of your day with their rudeness and negativity.
