March 2024 by Sue J
This is a very good branch of Costa, made even better by the wonderful, friendly staff.
March 2024 by H Matthew Howarth
Coffee and staff and great - superb service. However, a persistent of vegan cakes. Even though Costa outlets generally offer great vegan cakes, this one rarely has any. Today they have 16 cakes on display and not one is vegan.Dietary restrictions: Very poor selection for vegans - a shame as Costa generally is very good.
February 2024 by Vinay Babu
Manger( She) is very Rude!! and does not have any customer Service
February 2024 by Disha Parekh
Good service, excellent staff very friendly ? cleanliness and wonderful coffee ?? ?..
January 2024 by Spy Ken
First of the manger(I think she is) was straight up rude, second I got the hot milkshake and it was so disgusting. I only took 1 sip of it then tried to refund it. She said ?this is not a clothes shop and then she walked away. And it was so expensive, I deserve a refund it made me feel very sick. Never coming again. !!!!!!!!!!Kid-friendliness: Basically no
January 2024 by Rick Wilson
There hot milkshakes didn?t taste like anything, they were really rude when we tried to return the drink they said it?s not clothesShopping, it was freezing out thereKid-friendliness: They are so rude to kids
November 2023 by Georgie Harper
Love the coffee but have had a poor experience twice now with the same team member. I believe her name is Claudia. She was rude, snappy and tried to rush us out of the store as quickly as possible.
September 2023 by Keith Treadwell
Lovely cosy Costa with excellent service.
June 2023 by Nilip Vithlani
Very poor customer service. Unfortunately, they made the wrong drink for my daughter - possibly due to some confusion which I tried to explain - but the ladies serving were very rude and unwilling to accept any mistake. Very lacking in basic customer service.
May 2023 by Mahnoor
Always a nightmare ordering on Deliveroo with this particular branch. Stock is not checked and adjusted as out of stock/sold out on their system, so allows me to order things they do not have. This has happened multiple times. Woman in store who I assume is the manager, has a terrible attitude.I?d rather go to the other branch in Amersham.
May 2023 by Lesley Mary Close
Not my favourite coffee, but the company made up for that!
April 2023 by Roger Allen
Seems quite reasonable for a chain, stay warm friendly enough
February 2023 by HardlyLogical
I ordered my Costa on Deliveroo and at first everything was good, didn?t take too long to deliver at all.When I opened my food bags the mango bubble tea had zero bubbles in it whatsoever,My Cajun pizza wrap never made an appearance and instead I got a garlic bread/mozzarella bread thing?And 2 small details, on the items they got correct the caramel sprinkles on my drink had been chucked on one side of the drink and the bacon bap only had one slice of bacon in it.I noticed the store has no number you can call and no efficient way of filing complaints whatsoever. For the overpriced food you?d think you?d at least get good customer service.
October 2022 by Christoph Kopowski
Nice little shop, where we fetched a coffee. Everything was fine ??Kid-friendliness: Enough space.Parking: Very good parking infront.Wheelchair accessibility: I have seen many older people there. There are no stairs.
May 2022 by Stuart Begley
Not the biggest shop but staff were really polite and made me feel very welcome with a very friendly demeanour. I have oat or coconut milk and not everyone does them justice but they made my coffee perfectly so really nice visit.
