March 2024 by Jue Wring
I just wanted to say thank you to Michelle Williams TUI longwell green for all the help she gave us today and what a lovely lady she is she was very patient and sorted our Holliday requirements she is a credit to TUI
March 2024 by John Allen
Went in to exchange some money and was helped by Ellie M, very helpful and professional.
March 2024 by Will Allen
Went into the store to exchange some money and was help by Ellie M, great service and explained everything about the rates very clearly. Will be using the store again next time
March 2024 by Colin Haggett
Michelle and all the girls at Tui longwell green go above and beyond for all my holiday requirements I wouldn?t go anywhere else I give Michelle full marks for all her help and patience.
February 2024 by Hannah Gennery
We booked a holiday to Lanzarote but sadly the hotel was having maintenance carried out during our stay. We were given the opportunity to amend our booking.As anyone can imagine this was a bit of a nightmare but I can?t thank the staff at tui longwell green enough for their kindness, time and help.All the staff there are polite and friendly. I spent multiple hours with them which my 1 year old daughter was not impressed with, the ladies went above and beyond to help entertain her so I could concentrate as we had multiple restrictions and preferences but their patience and knowledge on alternative locations and hotels were very helpful and provided us with lots of alternatives.A special thankyou to Ellie, Carrie-Ann, Emma and Melanie for all your help as I know we were not the easiest of customers but you patience and time were appreciated can?t recommend you guys enough!
February 2024 by Justyna Gardiner
I came in to see Emma especially as she booked my previous holiday. Again excellent service and she spent time researching options for me and my boys. Thank you once again for all your help, We cant wait for our holiday!!!
February 2024 by Joanne Ford
I spoke to the lovely Melanie Brady as I needed help with my online booking. I was stressed and worried as following my illness I am struggling and wanted help with my booking. She was absolutely fantastic and went above and beyond for me. Even though we booked online she really helped. Can?t thank her enough and will be using her every time now. A true asset to the company and really took all my worry away. Thank you Mel. You are a star
February 2024 by Carrie Mansfield
Just sat in the airport Dubai lounge coming back from a week?s cruise around Dubai. One of our group was an employee from Longwell Green ?Donna , we?ve had the best time visiting all around the Middle East. We purchased tui tickets in store enjoying the Burj khalifa, miracle gardens and then checking into the plaza airport lounge before flying home. All trips were amazing and made our trip special. Highly recommend for anyone looking to travel this side of the world.
February 2024 by Shona Parker
I went in the store today and spoke to Emma, she was so helpful and looked into al holiday options for me. Amazing service, thank you so much and definitely recommend!
February 2024 by Gail Holt
We have just booked a holiday through Sarah atLongwell green. The service we received wasoutstanding. Nothing was to much trouble,answered all our questions veryknowledgeable. Got us a great price, wecouldn't be happier. Thank you Sarah xx
January 2024 by josh pickford
Sophie was amazing at finding my family our first holiday.
January 2024 by Phoebe Cremin
Just booked my first cruise with Sarah at longwell green. Amazing service, greeted us really well and helped advise us on what would suit our needs. We booked our previous holiday with her and she?s made sure we?ve had amazing holidays
January 2024 by Isaac Amos
Sarah at Longwell Green was a big help on booking our dream cruise. She was incredibly helpful and answered every question in detail.
December 2023 by Iain Paterson
Had to re-book 2024 holiday after flight was cancelled. Emma and Carri-Ann were great. They were very patient as we kept changing our mind on where to go! We'd thoroughly recommend and will definitely book future holidays at Tui Longwell Green.
November 2023 by kate milne-brown
Great experience at Tui Longwell Green booking my Caribbean cruise & stay with Sarah. She was really knowledgeable about the ship & Barbados and made the booking process really easy. I will definitely be back to the store to book future holidays.
