October 2023 by Ria Mukhopadhyay
I went to this store to buy some perfume as a gift. We were served by Orion who was very professional and knowledgable. He was really helpful and friendly, showed us the good perfumes within our budget. Most importantly he was patient, gave us time to decide and did not rush us to buy. I will be recommending my friends to visit this branch.
July 2023 by Sonia Kaur
Amazing experience! Lou was extremely helpful, friendly and assisted me choosing the right perfume. The personalised ribbon made my gift extra special and thank you Lou for explaining the loyalty benefits to me.
July 2023 by Dale
I went to this store because I had an issue with the poor wrapping quality that I received at Cribbs Causeway store.Wrapped beautifully by a lovely lady and could not apologise enough. Great customer services also was good with my kids.Highly recommend a visit.
July 2023 by AmyMaaays
Very lovely staff, highly recommend returning to the company! Have returned to this shop plenty of times!!
July 2023 by Najma Sharif
Kacey was so lovely and helpful. My mother and I had many questions and she was so enthusiastic to help us with our gifts.
June 2023 by Jade Green
Lovely staff at The Perfume shop!Lou always goes the extra mile to help you find what you're looking for- either for yourself or for gifting!Always a pleasant experience when shopping here.If you like a deal and discount on your birthday the VIP Membership is well worth signing up to!Made quite a big saving on my last bottle of perfume compared to the prices being charged at Boots aswell ?Thanks Ladies ?
June 2023 by Russell Hancock
I went into this shop to buy my wife's birthday present. I didn't know what to get and the young lady, dark hair and glasses was very helpful. She wrapped it for me too....my wife was delighted
June 2023 by Queenie Jones
Couldn't find anywhere for nicer to visit and enjoy your time with family/puppy friendly staff who always walk help
February 2023 by Ecaterina Ciobanu
I was cheated with the chosen product, I didn't want to exchange or refund the money. ugly...
February 2023 by Victor Ciobanu
Be careful, I was deceived, I chose one perfume but received another, I do not recommend it to anyone ???
February 2023 by Vasile Botezatu
they sell wrong products, non-serious attitude
January 2023 by IGOR C.
The saleswoman offered me to smell a perfume that I liked, but she sold me a completely different one with a terrible smell (the smell of horse sweat). The next day I went to them, but they refused to replace my perfume. It's a scam they deal with. I am very dissapointed. I do not recommend this store.
November 2022 by Tracey Thorpe
We went in to the store yesterday and were served by a lovely young girl called Kerry. Nothing was too much trouble she was very helpful, patient and kind. Excellent customer service.
August 2022 by Aziz Rahman
Customer service is no good, everything seams so much effort to ask about and to get a answer. It like they dont want to sell.
June 2022 by King Ray
Emily was really helpful and patient, even after coming back for a few times to try out different fragrances! I was quite new to this scene and she recommended lots of unique ones to me. Would definetly go again!
