August 2023 by Francis U
Terrible service. I booked a collection from my doorstep. At 2:18 I get an email that no one was at the property to give the parcel eventhough I was inches away from my door all day. The postman clearly didn't bother to knock or they didn't send anyone to collect.If you are still understaffed, don't lie that you attempted to collect.No wonder people are switching to Evri
July 2023 by Anthony James Treasure
Absolute nightmare. Bought two items from ebay. Royal mail are delivering two wrong address saying that they tried to deliver o several days. Tried ringing them many times, can't get through. Redirected the delivery two local post office and the items still haven't arrived. 5 days and still waiting for a text to collect. What a joke.
May 2023 by Stewart B. Dargaiton
Notify me, my delivery due today 7:30am to 7:30pm. Nobody came with my parcel.
March 2023 by Ryan Jones
You show up with your missed delivery card, collect your package and thats it.Ignore these folks on about no parking or waiting around or whatever else. Yes it does feel like purgatory but who goes there expecting The Ritz.
March 2023 by Samuel Whatley (Sam)
Although a bit of a trek to get to, this delivery office is in a useful place for people who live in Fishponds.The staff here are friendly and responsive, they are happy to help whenever needed.
January 2023 by Fernando Zaragoza
Missed their delivery on a Monday, booked a redelivery for Wednesday (no option for Tuesday). Failed to turn up on Wednesday so I called them on Thursday. Said they said it was down to staffing issues but no attempt was made to notify me as they ?don?t have a system for that?. I was assured it would be delivered that same day Thursday. Failed to turn up again so I called them that evening and filed a complaint. I?ve contacted them again today Friday and I?ve been told I would be receiving it today so let?s see if I get lucky. It?s a real shame to see such a poor level of service from Royal Mail, especially considering the exceptional service from their competitors. Future purchases will only be made from companies that don?t deliver through Royal Mail.
January 2023 by Adam Burton
If Royal Mail Bristol fail to deliver to your door you must deal with the fact you must go to the worst located delivery office I've ever encountered. Once there, if driving you'll find there is no parking almost permanently.
November 2022 by Rose Bush
Absolutely appalling. Postman from this delivery office has trampled my garden, climbed over the hedge and damaged my plants. Royal mail just don't care. The postman is an absolute disgrace.
November 2022 by Julie Does Disney
I've always had brilliant service from my postman. Nick has been my postie for many, many years. He goes out of his way to provide a brilliant service, a great example for RM to follow!
October 2022 by Bryan Parsons
Collect your parcel they say, miles from where you live and with zero parking available
October 2022 by Christina Adamson
Absolutely ridiculous, they can?t even be arsed to buzz your intercom so they take your parcel back to the office which decides to close without informing the public. What?s the point in paying for P&P when I have to go on a hunt for my parcels
October 2022 by Georgios Papageorgiou
Apparently there was a strike today 13/10/2022 and the office was closed with no signs informing the public
September 2022 by iftikhar ali
The royal mail service is really the worst kind of service, they never come near the door and went away by reporting that no one was there. Very strange and pathetic.
September 2022 by john seymour
COMPLETE JOKE. delivery staff seem stretched beyond their physical ability. I think it's down to management, there lack of intellect and a misunderstanding of running such a business. How can this be allowed to carry on ?!!
September 2022 by Amber Martin
It is closed. The opening hours by the gate confirm it is open along with google but the gate is locked.
