February 2024 by Ann Fiddler
Unfortunately nearly every time I have received poor customer service. Despite it being my local PO I now go out of my way to other POs.
January 2024 by Daniel Griffiths
Don?t waste your time here
April 2023 by Gorgon Velvet (enoki)
I run my own business and asked for a letter to be posted to Canada for a customer. Person at till sold me a second class stamp for the UK and placed it on the envelope carelessly wonky and got agressive and defensive when i came back in the shop to ask why the postage was so cheap. Very rude, not impressed and won't be coming back again even if I'm desperate.
December 2022 by Deleted Account
Second time I've been here at just after 9am, which is opening time, and the place is closed, they do not pick up phone. I've emailed Royal Mail to advice that the post service here, isn't fit for purpose.
December 2022 by Carol Williams
4 of us quing to use post office in Hanham 3 have now left. Disgusting. Website says its open yet shutters are down at 9.12. Disgusting.
July 2022 by Leo Cullen
Is not open as per open hours. Advertised as 9-17:30 Monday to Friday but after 5pm it?s fully closed no one on site.
June 2022 by Gary Jones
I was shocked to see such low reviews when I was checking for opening times. The post master was friendly and helpful and my 3 parcels were taken care of tuit suite. I also found no queue at 2:30 pm. I've never had a bad experience here.
May 2022 by Lavi Raducu
The working hours listed on Google are completely inaccurate. At 09:40am on a Thursday morning, it?s still not open and no one answers the phone
January 2022 by Kirsten Parker
Awful rude man behind counter.Never have I been spoken to in such a manner including being accused of having paperwork which was not given to me.He was annoyed from the second I got there ,as he wanted his lunch and everything was too much trouble.Avoid and go somewhere else at all costs
January 2022 by Katie Coombs
No customer service at all . Postmaster is rude and abrupt and speaks to you like an inconvenience, why do a job you obviously dislike so much ? The previous reviews sums this up !
December 2021 by Gemma Kendall
Owner never opens on time, says 9am but really it's whenever suits him, when you do get inside you're treated like an inconvenience, he doesn't like taking large parcels he says they take up too much room in the (mostly empty shelved!) shop!
November 2021 by J Key
Very rude staff. Totally empty shop no other customers and I only wanted 1 quick thing. Still made me feel like I was an inconvenience.
November 2021 by Richard Bachhuber
The convenience store where the customer seems to be the biggest inconvenience. Most unhelpful staff, a view shared by many other reviews. We can't all be wrong?
August 2021 by Maya
Honestly, I am going to avoid from now on as I feel scammed every time. I have been more than 5 times in the last year. Every time he has tried to make me pay more. If it is a large letter, he will try to make me pay as a parcel. If it is a standard letter, he will try to charge me as large letter... I haven't had any trouble like this in other post offices so I am very fed up that it keeps happening here. It is very convenient and close to my house but I am going to stop using it as it keeps happening.
August 2021 by John Dovecote
Everything seems too much trouble for the man at the counter. The shop was completely empty and I had to return a parcel, a fairly large box. As soon as he saw it, he started nodding with his head as if it was a big inconvenience. All he needed to do is scan the label I had attached to the box. I am not sure what the problem is, as far as I?m aware, it is a post office, isn?t it??
