December 2023 by Louisa McCormick
Very friendly, helpful and efficient.
March 2023 by Jason S (Grimmreaper)
Lovely staff helpful
August 2022 by Marie DAVIES
Polite friendly staff. When post office is open!
July 2022 by m
AwfulNever open when it?s supposed to beIf it is you have to stand in a queue for 30mins just to be told they cant do it because there not trained
May 2022 by luis lansdall
I?m a freelance artist, and have used this post office to send my orders out. On three occasions now they have failed to deliver my post to my clients.I have lost hundreds of pounds due to their incompetence.Avoid this post office like the plague.
April 2022 by Holly
I?ve had mixed experiences with this Post Office; sometimes I?ve breezed in during the evening and managed to do what I needed to, other times the Post Office has been closed / not accepting parcels / ?the machine? has broken / staff doing balance checks etc. I?ve previously phoned beforehand to ask if the PO is operational that day to save a wasted trip.I have to say that sadly more often than not, I?ve had trouble posting things here as the above excuses are usually given. I think there?s a real issue in the area as the other local Post Office counters also get rubbish reviews.My advice would also be to check opening hours here?.!! Both Google & the signage on the shop front say that it?s open until 11pm?.I arrived yesterday at 9.40pm to find the place in darkness and shutters down. This has happened on more than one occasion and always before 10pm. So either they?ve amended their opening hours or the staff are clocking off early.Service is so-so?.if they clock you with a parcel entering the shop they normally shout ?it?s not open? and that?s about the end of that conversation - no explanation given!
March 2022 by Jennifer Ross
Went three times in the last two days to try and send 2 parcels. All three times there were various reasons why they couldn't do it. It's such a shame that this post office seems to be regularly closed. Instead I will have to drive to one further away.
November 2021 by Ed Guilty
paid for tracking didn?t receive tracking code on receipt
August 2021 by Laura Stothard
Awful service and post office service is terrible. They tell you they can?t post or try to charge the wrong amount, always higher. Multiple times I?ve left and gone to the next branch over, which have then provided the expected PO service. I don?t think the staff are trained, they?re rude and I don?t know why I even bother going back.
August 2021 by Rita Kiraly
This PO within McColls is a JOKE! Whenever I go it's CLOSED "for short balancing procedures" 30-60 minutes! Weekdays or weekends, mornings, afternoons or evenings - doesn't matter. Staff is unhelpful. I recommend finding another PO instead ?
August 2021 by David Bradley
The Post Office here is terrible, they always try to charge for a small parcel, even for a large letter. The staff are either comitting fraud or are incompetent.
August 2021 by Nathan Stockill
Honestly would be funny if it wasn't so consistantly terrible, staff seem to enjoy creating queues.
July 2019 by Emma Ford
Thank you to Jacqueline for being so helpful with some post office stuff today xx
January 2018 by Laszlo Kulcsar
The most poor service I received ever!!!
I wanted to post a parcel. I had no packaging material at home and I thought I buy one in the store. I found one and bough it. It's pretty inconvenient that the packaging materials are sold separately by the store McColl's, so have to queue twice when even you need an envelope.
But what was really frustrating that I wanted to send the parcel with signed 1st class service and the branch had no sign form. Consequently the lady advised me to visit another branch. There was no any sign form, it's a joke.
I did not want to waste my time to go to another store, so I waived my signature request. Than I asked the lady if she could put a seal to the edge of the parcel, because I bought the PostOffice carton box there which contained no any sticker for sealing. The lady refused sealing the parcel by saying that she has nothing to seal the parcel with. It's really another joke and shame. I think she rather did not want to find even a small sticker to place it on my parcel.
April 2017 by Julius Freezer
I've spent a long time in the queue here. But the prices and selection are great.