March 2024 by Sophie
Why are post office women always lazy, large and so rude. Unbelievably slow with a huge lack of customer service skills. Eye rolling to simple questions and constant attitude. These type of people should not be dealing with customers and putting a downer on everyone's day. If you're that miserable just sitting on a chair all day, leave. You won?t be missed.Also deters business from the shop side of things as who wants to go in and deal such an awful woman.Seems like every negative review on here is related to the brunette rude woman with glasses dating back years, yet you still allow her to work here. I'm sure everyone would be much happier without her condescending presence.
March 2024 by Georgie Gray
The customer service is awful. The lady with the brown hair has so much attitude before you have even said hello. Makes you feel like you are torturing her for sending a parcel. People like this should not be working with the public. Wouldn?t go here if I didn?t have to!
February 2024 by Lore Bajo
2024 update ... ! i was a bit he distant given the bad reviews however i decided to head over there myself and be the judge! the workers now are more of a delight to talk to, also the process is pretty quick :) only downside are thq queues but given the size it's understandable. regardless they're much better than what's written on here !!
February 2024 by Odessa Kendon
Lots of bad reviews on here but have always had good experiences there. Often a queue as a very busy post office but the staff are very efficient and helpful. People complaining have probably never worked a day in customer service in their lives
January 2024 by Sam Kendon
I see this is what I thought five years ago.Still much he same really. What is the problem? There seems to be some kind of vendetta being conducted by some pretty horrible customers.Thank God they don't work there!Sure you have to wait sometimes.The staff are always nice enough to me; perhaps it's because I am civil to them and don't use the anonymity of the internet to write things that I'd never say to their face.Or perhaps the complainants actually would. Maybe that's the problem?
January 2024 by Daniel James
Very rude staff member
December 2023 by Alice Mary
I rarely leave reviews however I feel as though I have been pushed so far. I genuinely feel uncomfortable visiting this store, the woman with brown hair, who usually works on the far left counter has made me feel so uncomfortable and anxious. I actually dread going in here because it makes me feel sad that someone can harbour so much anger. I am a polite person and always am kind to the staff in there, the lady with brown hair and glasses has rolled her eyes at me, and been unnecessarily snappy and rude. on many occasions after looking at my ID she has thrown my ID back at me and on a few occasions it has fallen on the floor, while i was picking it off the floor she sighed and rolled her eyes. I hope she is ok but this customer treatment is completely out of order, I will be contacting management.
December 2023 by Hudson Communication
The cashier (female with glasses) made me feel like I was an inconvenience, lots of eye rolling and patronising. She has zero customer service skills. I do not enjoy going to this post office when she is there!
November 2023 by Tom Thurston
The world's rudest staff member. The lady with brown hair and glasses. Must be exhausting be this rude and angry in your life. She's even rude to young children. If you hate your job this much, get a different one.
October 2023 by Kit
Always kind, patient and helpful even when it's very busy
September 2023 by Tamara Pullinger
I?ve seen lots of reviews on Google and heard through word of mouth that the post office workers at this location are really difficult. Generally I would have agreed, as I too have been on the other side of their attitude. However, recently when I have been in, most of the experience has been really okay (not great because it?s just a post office but you know). I think it comes down to the day and everyone has bad days. However, I also think, due to the location, the staff there deal with lots of students who are new to the city and coming and going so frequently, and for the most part they are on their phones or listening to music for the duration of their visit (as I have seen from being in the queue when this occurs) and they don?t really interact with the staff. (This is coming from a 24 year old who also doesn?t interact much, but makes an effort to converse). When I have been in and had a short conversation (about the weather etc) the staff have been friendly. Ultimately time spent there is probably just a quick visit, and shouldn?t ruin your day too much if you do have a bad experience there, but I think it?s a two way street with conversing and being friendly to the staff and having them be friendly back. I don?t doubt that if they have seen the reviews, they are not happy with their portrayal and would welcome friendly conversation.
August 2023 by Alex Serjeant
The woman with the glasses and brown hair is one of the rudest, most bitter people ive ever come across. Literally treats every customer like a child and basically constantly rolls her eyes as if shes so hard done by.Judging by the multitude of complaints on here about her, I am shocked she still allowed to work there. Someone like that has no business working a customer service job. I'm sure you will "look into it" but do nothing about it of course.
August 2023 by Awaleh Ali
Always great ? excellent staff, very courteous and helpful when it come to getting some help when you're stuck with something or just don't know what to do. Great!Oh boy!!! After receiving a reply may I have just noticed previous rating and some comments from Customers here !!! Wow Wow ....Just to reiterate and adjust my previous rating, I had been served by the same staff FOR ALMOST 17 YEARS NOW. ( Mostly 2 Ladies) I wasn't talking about one or two visits. God Bless ? ? ?? ? you ? All
August 2023 by Joey L.
AVOID at all costs! unless you want to be insulted and bullied by one particular member of staff. Every time she serves me she is confrontational and completely insults me! I'm always friendly and polite to everyone I meet, but this women is horrible. She sit's to the far left of the counters and has a massive attitude problem! I will be officially reporting her to the manager of this branch. Although this is local to me, I will be travelling further to avoid her insults.
June 2023 by Vikesh Suthar
Staff were polite and very helpful. Assisted me with multiple parcels sending all over the globe and assisting with travel money!