March 2024 by Fernando Zaragoza
We were very disappointed when our pizza arrived as it barely had any cheese at all. I called to complain and to say I was very dissatisfied with the quality of the pizza and they told me to send an email to their customer service team. I said that I wouldn?t be doing that and that I wanted a replacement or a full refund so they agreed to send a replacement pizza. I got the replacement 45 mins later and again no cheese! I guess they don?t have enough cheese in this branch so unless you?re after bread with tomatoes sauce then look elsewhere.
March 2024 by S S (Sukh)
Was staying at the Village hotel ordered a pizza and drink. Was called to be told my drinks unavailable. When pizza arrived it was cold.....
February 2024 by P Bal
Great deals and very good pizzas!
February 2024 by Phillip Smith
Collection of take awayParking: Good on this day and time.
February 2024 by Tris Williams
Tracker changed to 'delivered' after 45 minutes. 30 minutes later I called the store as it was still not here. The lady told me it had left the store for delivery but couldn't say when it would arrive. And hung up on me. Another 37 minutes it turns up. Cold. Hard cheese. Inedible. Wrong extra dips i paid for delivered. Oh...they also left the metal cooking plate under the pizza....tried calling to request another but not picking up phone. £34 wasted
January 2024 by Si-Anne Hanstein
Everything apart from the vegan stuff is amazingggg, and the guy that works there is so nicee and
January 2024 by Semis Peritus
Great tasting pizza. Service was a little slow but they're busy :)No place to sit down and eat, just pick it up and go.
December 2023 by Marijn Quartel
Ordered for take away last week. Order came 2 hours late, cold. Called the restaurant, they said to email their head office to get a refund. No refund given, no apology given.UPDATE:Contacted the given email address in the comments and I have been given no response. What a low effort company
December 2023 by Arran Cockburn
I used to get great service! But now they seem to get my order wrong. Customer services are sly AF they offer you a large pizza for free if you spend the minimum order. Basically to claim your free pizza for a bad order you have to spend money. Absolute joke
December 2023 by ASWAY SULLER
Use papa johns from fishponds and they?re amazing. This one however is awful! We ordered a family meal and it took over an hour to leave the branch? then we got a text saying it was delivered when it wasn?t!! Tried calling the branch.. they don?t answer the phone. After 30 mins of calling someone answered the phone and said they were ?really busy? I said that?s fine but we?ve had confirmation of delivery and the food isn?t here!!! They said the confirmation communication means nothing and the pizza was on its way? 1hr 45 mins later and 35 mins after the ?your food was delivered text? and it still isn?t here!AVOID!
December 2023 by Tom Spooner
Really poor experience. Extremely long wait for food to be delivered (1hr 20+), an order tracking feature that was wholly inaccurate causing issues. When food eventually arrived, the sides were below par luke warm and undercooked, the vegan chicken dippers were not very nice. Thoroughly disappointed.
December 2023 by Syflo 84
How you can justify having one member of staff on at night is ridiculous. He'd struggle if he were good at the job, but this guy is shockingly bad!
December 2023 by chris pike
Pizza was over an hour late, cold pizza and tasteless. Made me feel very
December 2023 by Jakub Maciag
Delivery 2+ hours ,pizza cold and bad taste.
November 2023 by Connor Ward
I have experienced VERY late delivery from this Papa Johns several times. At the time of writing the app informs me that my pizza, due 40 minutes ago, has been sat "checking and cutting" for 50 minutes.