January 2023 by SUZY ASHFORD
I have never had the mis-fortune to be treated so badly by a financial institution in my entire life !! THEY ARE THE MOST INCOMPETENT BANK I HAVE EVER DEALT WITH. Been in 3 times now and they keep saying they have lost paperwork they clearly had. Wasting my time and Petrol. Folks take your business elsewhere if you want a decent service.
October 2022 by Thomas Lester
Excellent service received from Chris the springbok. A credit to natwest
August 2022 by Edward Colston
Oh foul is this bank! They refused to change my 17th century coins. Methinks I hath been a victim of chronological discrimination...
March 2022 by Felipe Castagna
New opening times is just ridiculous
January 2022 by Michael Thresher
Usually positive but website says your open Wednesday 29th dec get to the door quite clearly locked up no one home 11:28 am
October 2021 by Jake Waller
Was wary after seeing other reviews but customer service was outstanding. Handled multiple queries in a matter of minutes and provided a friendly, professional service
July 2021 by Colleen Hunt
Went to bank Saturday morning and they are closed..how do people who work full time access their bank ?
September 2020 by fjhirst
Truly shocking customer service - couldn't be less interested in helping you or any other customer. Every person that comes to the counter is another problem for them. I suggest you visit many of the other branches in Bristol where they are much nicer and are far more accommodating than the old bags in here.
September 2020 by Patty Balliou
It would be useful, If you could update the opening hours on google maps. On the website, It shows the bank is open until 4.30 but when I arrived, you had a letter saying it closes at 1pm. Poor communication and notification to costumers.
September 2020 by Giovanni Preziosi
I've asked them some information about my credit card more than one time and every single member of the staff gave me different and wrong information, the result is I'm paying fee and interest on it because of them. I'm not happy at all.
September 2019 by Steve Hill
I've held a natwest account for over 30 years starting at both east st branches which were magic this north st branch is a joke there is never enough cashiers and never anybody on the customer service desk which is supposed to deal with all enquiries so the cashiers don't get clogged with idiots
May 2019 by Tom Coyte
Unhelpful staff with poor attitude towards customer service
January 2019 by Sophia Feliz
I am not keen on the security camera pointing to the only cash point machine, within the small nat west bank on North Street, Bristol, BS3 area. In addition to this, the staff appear miserable.
January 2019 by Chris Owen
Totally unhelpful a disgrace to the NatWest division, staff rude and unhelpful
September 2018 by Annie .
Rudest, most unhelpful staff Iâ??ve ever met.
