January 2024 by Elizabeth Werenowski
staff are friendly, bright & great communicators. would recommend ?
October 2023 by Peter B. Johnson
A truly tremendous business partner of mine for many years! Transparent, attentive, efficient and affordable. Would highly recommend!
October 2023 by Peter Hollinswaite
Our experience has been great - fast and competitively priced. Staff really care about delivering good service with care for customer needs..
September 2023 by Leela W
Order meant to arrive on 22nd-late and no tracking updates since 17th august. Website confusing and hard to navigate.
August 2023 by Paul
MHI's service is junk. Missing parcels, tracking not updated. We will go out of business if we continue using them. Terrible.
July 2023 by Paolo Monzini
They lost my parcel and I wasted my money. Now asking for a refund from Amazon...
July 2023 by Jules Waterfield
Absolutely hopeless. If you order or send anything AVOID MHI. Used a seller on Amazon UK for a few years never a problem but now they use MHI and the order is late and missing. Rang MHI they weren't interested and said it's no fault of theirs. They said my complaint must go to the seller. Ridiculous
June 2023 by Kai Mitchell
An order I made on Amazon used them for delivery. I?ve never heard of them before and there?s no way to track the parcel (if I put it into the tracking page it just says not found) but I don?t usually get a tracker with normal Royal Mail delivery either, so it wasn?t a big deal. Dispatched on Sunday and I got it Wednesday in great condition. For me the service, at least on this occasion, was quick and seemed professional.
June 2023 by Brian Gibbs
It is beyond belief how this company has garnered any form of accolade? I placed a number of orders with a market place seller on the Amazon platform. Unfortunately, the market place seller uses Mail Handling International. Many of my orders never arrived. My opinion of Mail Handling International is to be blunt, absolute Rubbish.
April 2023 by Marc Ariston
Order a book one month ago on Amazon, it seems lost, no tracking available on Mail Handling website. To avoid.
April 2023 by Mark Errington
Horrible and weird company. I wanted a faster than normal delivery for a book so I paid about 15 dollars more. I did not receive any updates for over a month. Only after that month a tracking ID appeared on my Amazon tracking page.Using this code in some random tracker I found via Google (MHI doesn't provide a tracker service by e-mail or a logically placed one on their website), I couldn't read anything as the tracker wasn't active. Using another random tracker service I found that some unnamed (?) company (MHI is not active in my country so it had to rely on another company) tried to deliver the parcel over 15 days ago.It then said it moved the package to an unnamed (??) pick-up point, where the parcel was returned.... There was nothing in my mailbox, nothing at my amazon pick-up point ( I go there everyday to buy a newspaper and coffee) that could have warned me about any of these machinations. Why? My email surely must have been provided by amazon, any automated tracking service could do, why?And reading these reviews it seems to be the default way of delivery. At the same time, Amazon still says the package will be delivered tomorrow... Do NOT buy If MHI is listed as the delivery service.
March 2023 by Filip jendrol
Amazon shipped an order by them. They did not provide any way to track the package, to contact the courier or service. The order is being late for more than two months and I have no way to find when will it arrive. Terrible, terrible service.
March 2023 by Eva Fokuo
My Amazon package was shipped by them and they didn't have any tracking information. The only reason I am giving them two stars is because they brought my package a day earlier, I still won't recommend them.
December 2022 by Michele Pupach
Amazon order shipped with them. No tracking info or carrier identified. No way to contact them - their contact page just lists numbers for every carrier in existence. How do you know who to contact if they never ID the carrier or give you a tracking number???
December 2022 by Darren Mason
Very good ppl and very good unloading!!!
