Eyewear & Opticians in Bristol, Bristol

“I just want to say what an amazing team you are at Dury and Tippett. Kath on reception made us feel very welcome. Helen with her expertise on testing and Steve with fitting the glasses. The process from the eye test to receiving my daughters glasses was very quick. We had them within a fortnight. I will be seeing you for my eye check up very soon. Thank you for your care!!”

“I found them to be very kind patient and helpfull chosing my glasses and feel that nothing is too much for them thI always feel relaxed and come away feeling positive and happy with the help I I received.”

“Mark was very welcoming and obviously remembered me from my last visit. The optometrist Dan I think ..was a very personable young man. He spoke clearly and informed me of the issues regarding my aging eyes and relevant info from my test.
Dan also gave me options for the future & put my mind at rest so I wouldn’t worry unduly. I didn’t need a new prescription on that visit but will definitely return to VExpress as & when I need one ?thanku both for a pleasant hour ?
Di Harrison”

“Excellent service from Dipika and Callie …. The eye test was the best I’ve ever had … no more heavy metal glasses and optician breathing in my face .. excellent technology !
Good prices all very well explained by Callie !”

“I was seen on time. The ophthalmologist answered all my questions I had and the young lady that dealt with me after the test, Lauren B was very helpful, helping me select the glasses that suited me best.”

“I had a really positive experience at my optician. Seema, the optometrist, was kind, professional, and very efficient, which made the eye test smooth and reassuring. Afterwards, Obair went above and beyond by staying behind to help me choose my glasses. He was patient, friendly, and gave great advice, which made the process so much easier. I truly appreciate the time and care from both of them — excellent service all round.”

“Popped in after loosing a screw on my prescription sunglasses. Sadly they didn't have the right size screw but were really helpful and friendly. Will definitely visit again to get glasses if their customer service is like this all the time.”

“My spectacles broke and couldn't be repaired so thought it would be a brand new pair but as i had a pair of identical frames,the lovely older man who is very efficient said they could put present lenses into them,5mins and it was done.no charge,very pleased.”

“What a wonderful experience I've just had in this branch. From the moment I walked in I was given a warm welcome and put at ease by the lovely Lauren R. She talked me through every procedure, explaining what was happening and why. She took her time helping me choose a frame, encouraging me to try on as many as I liked so as to make the right decision. There was no hard sell, no bullying tactics to make me purchase from the store, like I've encountered in many other Opticians. She talked me through prices and then allowed me to go away and think things through to make the right decision.A great representative for outstanding Customer Service ?Also I would like to give a big shout out to Amy, the Optometrist who explained everything so well, who put my mind at ease and gave me so many pointers in the right direction, a true professional in her field.I will definitely be back, I will definitely recommend.Great job guys, keep doing what you're doing!”

“I needed an eye test as part of a medical assessment for a hgv driving licence. I had a form that needed to be signed and stamped by an optician. The staff were friendly, polite and professional. They really helped me out and I very much appreciate it. Thank you”

“I went on holiday and came back with two pairs of broken glasses, sat on one pair, grandchild pulled the other pair in two! A very helpful young man (Jack) calmly took them from me and sent me to have a coffee nearby, he promised to do his best, on my return he handed me two perfectly wearable pairs of glasses all polished and I couldn’t have been happier “What a star ? “ Thank You JACK”

“Great as always, friendly staff and very helpful, love my new glasses and new look, very different from what I usually wear, great choice from the young man (employee) that chose them”

“Lucie and the entire team are brilliant. I’ve felt really looked after despite my endless questions! They also sorted an issue I had painlessly and reduced the number of visits I have to make to collect my new glasses. Really impressed. Friendly and professional”

“Went today for eyetest the gentleman who did the test think vince Baker written on prescription very thorough explained every thing very impressed thsnkyou to all staff at specsavers”

“Went for a routine eye test - Friendly, informed staff. Efficient yet thorough examination. All questions and concerns addressed. No wait time. Inexpensive. Consistent experience having had previous eye-tests there too.”

“The lovely staff at Boots went out of their way to fit in an emergency appointment for me despite being very busy and hampered by the extra lockdown restrictions. I can't thank them enough for their help. They are great.”

““I had a really positive experience at Specsavers Bristol City Centre. The staff were very friendly, professional, and made me feel comfortable throughout my visit. The eye test was thorough, and everything was clearly explained to me. I also appreciated how helpful they were in assisting me with choosing the right frames. Overall, I felt well looked after and would definitely recommend Specsavers to family and friends.”

“The weekday staff are just fabulous. The procedure was painless, despite having a burst blood vessel. Everything settled within a week. The follow up appointments were very thorough. After a month my eyesite can get rather cloudy, I’m hoping this will clear in the next few weeks.”

“Boots is always a good choice if you need to do some cosmetic shopping or pick up quick medical essentials. This store was no different – we found exactly what we needed. Nicely laid out, very clean, and with super friendly staff.”