February 2024 by Glory Glory
Its a coffee shop. Order coffee get coffee. A bunch of yummy mummies descended on the place and took over with their noisy kids. No consideration for other customers. Just letting them run riot. My friend and I had to move to hear each other. Bought tea and coffee which was okay. Staff friendly
January 2024 by Anna Sierocinska
Incorrect opening hoursWent 15.35 and closedNot the first
December 2023 by Josh Panes
Ordered 2 Latte's and am 99% sure they forgot to add any coffee to them. Go elsewhere unless you are a fan of syrupy milk.
October 2023 by Jack Howard
Poor service. Staff friendly enough but had really bad retention (Eg, asked for water with ice, no ice. Baristas forgot had ordered with oat milk).Frappe consistency was REALLY bad. Watery and may as well have been an iced coffee. I've had several of these before and they should not be like this. Not a £5 quality drink for sure.Do yourself a favour and go to Coffee 1 down the road or go local with Cafe 96 or Little Shop and Pantry.
October 2023 by jessie porter
Incorrect closing time. Closes at 4
August 2023 by Gemma
Lovely Costa Store.Staff are very friendly and welcoming.The cafe is clean, tidy and well maintained.Drinks are well made.Comfy seating.Nice decor.Toilets on site.Good variety of good and drink available.Step to get into this Costa, so might be hard for the less able bodied person. Door is a bit heavy also.On street parking outside ans some disabled parking spaces.
June 2023 by bluetyler1403
I love coming to costa henleaze, the staff are so friendly and the whole atmosphere is just so nice. My daughter loves coming here for a baby chino. Kylie is always so welcoming and kind she makes me feel very comfortable here.
April 2023 by Robert A
coffee is pretty tasteless I have been going to Costa for years and it has become a bit of a habit one which I will be breaking.The shops look tired inside and out.Many people cant get a card for a free coffee because they cant get the Costa app mostly pensioners the people they rely on.I dont think much of Costa anymore
December 2022 by Luke Shaw
We have had a very nice early-morning stop. The barista who served us, Mike, was incredibly polite, professional, and friendly. This was despite it being very busy and 8am
December 2022 by Collyn Roberts
Clean and tidy. Not to busy. Friendly staff. Service was quick at the counter.
November 2022 by Kane R
Popped in for a coffee the staff was lovely and helped us brilliantly with 2 children, gave us the wrong cake but immediately gave us the right cake with our extra charge! Keep up the good work team!
October 2022 by theresa-041963
Was a pleasant surprise to be grea Was a pleasant surprise to be Greeted by cheerful, polite staff. Very helpful too.
October 2022 by Guillaume Rosselet
Not a great experience. The coffee quality varies widely, i.e. the flat whites are a hit and miss business. Close to the closing time the staff only cares about going home early. I was studying at 15:15 and the team leader shouted -?we are closing the carpet area at 15:30!?? Please and/or thank you are always appreciated. Then the staff turned away several clients 20min before closing time? I am really not impressed with the lack of customer service. At 15:40 the team leader came back saying they were closing in 20 min. Again no signs of politeness. I grabbed my stuff and went; I was clearly not welcome there. I won?t come back.In Henleaze the Coffee #1 is the better option both for the service and quality of the drinks.
October 2022 by Richard Bao
A lovely place to Chile out in Henleaze, and there is a lovely team.
October 2022 by Soullessgingeplays
Missing items and the phone lines ?allegedly? out of order. Staff lunch for a birthday ruined. Thanks muppets
