December 2023 by Garry Summersby
I used Toolstation?s click and collect service today, staff member Katie was polite, friendly, efficient and knowledgeable . I will definitely be back to the Woodley branch next time
November 2023 by Chloe Scarth
I purchased a chainsaw from Woodley Toolstation yesterday. Upon assembling the item it was evident that that it was faulty and not fit for purpose. I tried to return it but was told that this couldnt happen due to having added fuel to it. Firstly, i had to add fuel to know that this item was faulty. Secondly, i was not told this at purchase which i should have been.I am now out of pocket and have a chainsaw that doesnt work!!
November 2023 by Master Of Technology
The lady Katie was brilliant provided all the services necessary and was also friendly in the process
October 2023 by Michael Jones
I love using toolstation and will continue to do so, however the gentleman serving today in Woodley should look at himself and try smiling and making customers feel welcomed. Felt I was up settting his day and made to feel most unwelcomed.
October 2023 by Dan Smith
Went in the other day and the Young girl behind the counter totally useless. Ask were the drill sets were in the book and was told ?Look for it your self? she more interested in he phone and texting then helping customers. I ask other members of staff to speak to manger and was told the young girl was the supervisor. Ending up going screw fix and spending £250. I hope that someone dose something about this ?supervisor? as I will not be going back and will be tell everyone I know not to use them.Think her name was Ann or Ania something like that
October 2023 by Tony Absolom
I love using this store. Loads of stock, well priced but moreover the staff are so friendly and genuine
July 2023 by Stanley Chmielowski
Katie c, was so patient and helpful finding the right lock for my door from the many available. Many thanks Katie.?
July 2023 by Kieran Jolly
Very helpful and knowledgeable staff. Excellent service at the Woodley branch.
April 2023 by Stphen Bennett
Without a doubt the most helpful and friendly staff you could wish to meet. Cannot fault their service
February 2023 by Sam S
Staff very helpful and polite. Go one step further in helping you choose the correct product or a suitable alternative
January 2023 by Debrecq Homes
The staff are always helpful and pleasant. As has been mentioned by others, Katie is always very patient.
December 2022 by Satish Pakki
I went to this Toolstation in Woodley yesterday because one of the extractor fans I bought over a year ago had broken. Kate was extremely friendly and helpful; all she asked for was my old bill, then she checked with Scott, who was also extremely helpful; she didn't ask any questions and simply gave me a new extractor fan for free. They truly understand the concerns of genuine customers, for which I am grateful.I'm sure these guys are also providing excellent service to other customers. Highly recommended!
May 2022 by Lock Solutions
Totally dropped me in it. Placed an order 2 days ago which was on a next day delivery to the store. Received an email to say the order has arrived, turned up to collect to discover only part of the order had arrived but the rest of the order was turning up that afternoon so I made arrangements for a mechanic to come over and do some work on my car. Now been told order not coming so had to cancel the mechanic but still had to pay him, thanks Toolstation, much appreciated. NOT
February 2022 by Jeff Scott
Usually served by the lovely Katie,she's always happy and has a smile for everyone,great service and product range
February 2022 by Debrecq Developments
The staff are always helpful and pleasant. As has been mentioned by others, Katie is always very patient.
