September 2023 by Rebecca Aquino
This post office has the rudest staff( I presume manager )I've ever come across with a serious attitude problem.she had closed the post office at lunchtime for an hour which is the busiest. There is only one person working in the post office which is very inconvenience for everyone massive queues all the time.wont be using this post office again!
September 2023 by Akumpo Fan
Michelle is so nasty she acts like I?m so stupid she had a go at me the other day and eventually threw me out of the store when I politely asked can I please post a package she said she was closed and then said I was banned and stepped out of her office and walked me to the front
September 2023 by Joe
A Post Office that isn?t a Post Office, the counters are always closed and the staff unhelpful. It could really do with being replaced.
August 2023 by Sam Ringrose
Be wary of actual opening times, as the post office official website has false opening times. It states it?s open until 8pm, even on Sundays, but it?s not. I arrived & the kiosk was closed, the manager said ?We know the times are wrong, but they won?t change it?.
August 2023 by Martin Dimitrov-Sirbu
Not operating during opening hours due to unscheduled lunch break - wasted a trip to post a parcel
April 2023 by Bryan Mennie
I have had to use this branch on a few occasions and whilst the shop fittings could do with a refresh. Jessie who works there is an utter gem. As helpful as possible, always willing to go the extra mile and completely polite and engaged. A major win for customer service. Thank you
March 2023 by Gurdeep Gosal
Came here to check opening times, and read some ridiculous reviews. Was served by Michelle, lovely lady. The gent at the mccolls counter very helpful. Just harassing workers with reviews using the staff names says something about the reviewer. Get a life
February 2023 by Tim Hayward
I thought I'd try the post office because it is conveniently located, but won't go back. They refused to send my parcel containing two bottles of beer because it was not packaged in bubble wrap. They said it had to be wrapped in bubble wrap. Checking on the post office website, that is not true. If your jobs is to enforce the rules, at least learn them forst please.
February 2023 by Anam Fatima
Not very helpful, employ there she was very rude to me ,when someone new and could not understand English i think you should help them ,next time I m not coming back,staff should be more helpful
January 2023 by Jo Jo
Michelle at the post office counter is just plain mean. Not once seen her smile. Instead she looks down her nose at me and when the card machine couldn?t read my card she told me that it was my fault as I wasn?t putting the card in properly. Instead of helping me there was just a lot of eye rolling, heavy sighs and being told in a condescending manner that ?well, it works for everyone else??I was having a really bad time that day and her nastiness was the cherry on top of the cake and really upset me.MESSAGE FOR Michelle:you don?t know what other people are going through, so in a world where you can be anything please be kind.
December 2022 by Patrick Leung
The staff is totally unreasonable to reject our application on the international driving licence. Use different nonsense reasons to refuse the application and suggested taking new picture from the shop nearby. I feel discriminated and do not respect the customer.
July 2022 by S P
Rude staff, incredibly slow service, more interested in chat with colleagues then serving any one. Took over 30 mins to give up waiting to post parcel and went somewhere else
March 2022 by Ejaz Ahmad
The worst experience of a post office ever, misleading open/close timing and staff attitude seems to be based on prejudice, published time is 06:00-20:00. I checked timing and visited them around 19:00 but shop was closed. Visited early next day and found that open time is 09:00. I was first in the queue and lady on the counter preferred to serve another lady who came after me with the lame excuses.
December 2021 by Ryan Smith
online says open till 8pm turned up at 7:20pm and was told a complex reason why the post office was closed about the staff not being trained.. I suggested they update the internet information then... she said they couldnt do that either... amazed they manage to get them self dressed.Will never use that wish I could remove this place from google suggestions in case it sends me back there and I forget
October 2021 by Sylvia G.
Both assistants sends you only what they want to send is ridiculous!Anyway highly recommend Post Office in Asda Lower Earley, people with smile on their face help you do your thing.