June 2025 by Linda Edwards
Scored low because they consistently fail to scan the Gregg's app effectively, despite telling me they have. This means I do not get the advantages of the app. Have not had this problem at other Gregg's branches.
May 2025 by Adam Castledine
Another review of another Gregg?s and in this one I can?t even stretch out a largely pointless analogy about it mirroring my friend Greg?s life. Not sure what more there is to say about these industrial pastry wrappers. I haven?t seen where on the map this one is but it could be anywhere. Ooh in fact, if Mr Gregg could find a way of teleporting you to random towns around the country when entering his establishments as a surprise then that would be marvellously fun. Some would say not as much fun as his margarita pizza slices but mine was lukewarm so I?m not taking that.
April 2025 by Rebecca Aquino
This place is very filthy.always dirty tables and floors and smells like piss.service is quite fast so that's why I gave it 2 stars only
September 2024 by jamie jones
A complete utter joke asked for 2 breakfast Baguette and gave me 2 rolls i will be makein complant to head office i will not be returning to your shop and i hope no1 else will
August 2024 by Ian Bradley
For some reason I expected more from this place, but my first experience of a Greggs sandwich wasn't the best.
July 2024 by Mark Glover
It was ok, nothing more than that.
June 2024 by Kathleen Christie
Terrible. Cold food even though it's meant to be hot. Dirty tables and floors.
June 2024 by mahesh patel
just walked into the Woodley, Reading. At 12:37, I asked for 2 sausage rolls and was told I had a wait of 14 min. this is not the first time in the same store! can someone tell me what is going on?Parking: not happy
May 2024 by erfan hedayati
I just get pizza from Woodley Greggs and the pizza wasn't warm enough I have asked the lady but she said they can't heat up. The lady called Bhawna was so kind and she brought me fresh and hot baked ones. Just wanted to say thanks a lot for your professional and respectful customer service.
March 2024 by Luke Marshall
Waited for our bacon rolls after ordering with our hot drinks. Told bacon would be 5 minutes. Family sat down, while I waited by the till. Atleast 5 other people/ families ordered bacon rolls after me. Bacon was ready and came out. Everyone at the till and that had ordered after me got their roles first, while I was left there to wait?? Surely you serve in the order of purchase??? Waited nearly 15 minutes, cold drinks to have with our food, that was served after 5 other people in the queue behind me ordering the same thing, made a comment at the till, and asked where mine was for them not to have a clue and a look on their faces of blankness, even though the lady who served me was their.Then to top it off, didnt have a clue what the order was and had to re run through it. Still asking at each stage, trying to give me one and having ro repeat myself for the third time what the order was and how many!!If you have no clue who or what order you should have served someone, don't ask them to leave the till to serve someone else if then you can't get their order right and serve 5 other people the same food that had queued and paid after me.Clueless and act as if they have done nothing wrong!! It wasn't even busy for Gregg's, worst customer service and service I have experienced. Bacon roll to go with cold drinks.
March 2024 by Steve Parker
The service was good with not much of a que to get served and plenty of seats available in side.One complaint is that there was a sanitary bin that was full with used towels on the floor in the disabled toilets I went and told the staff and one of them said we have a company that deals with that. Not impressed with him two female members of staff went and sorted it out
March 2024 by Marc Ashby
Mary's customer service was fantastic. Polite and never stopped smiling for the entire visit. This creates a lovely atmosphere.
February 2024 by david pattinson
had a latte and tuna crunch baguette here, to take away which were both delicious and great value for money.I was disappointed when i looked at the seating area, next door, to see a group of young children sat around 2 tables near the window trashing the place by kicking the tables around with their feet.I asked the staff about this behavior only to get embarrassed looks from the young girl and young lad behind the counter. Its disappointing to feel they don't seem to have any pride in the place they work.I won't be going in there anymore for my lunch sadly.
February 2024 by Lesley Taylor
Love Greggs in Woodley, good food and drinks.Wheelchair accessibility: Open doorway for wheelchairs.
February 2024 by Tynka Mills
Lovely and helpful customer service. Always busy, but never disappointed with the food. I love their cheese bite??
