November 2023 by James Hodgins
If your picking up a prescription, expect a long wait.
November 2023 by El Ram
The pharmacy is always understaffed with huge queues. Perfectly nice staff but not given the chance of offering a good service when they?re stretched so thin. The beauty/non-prescription side of things runs much better though.
October 2023 by Bryan Hall
Always a queue at the Pharmacy. Today the Pharmacist has'nt even bothered to turn up. They have had my perscription 11 days and have been to busy to get it ready.
October 2023 by Mark Barefoot
If I could give 0 I would. Dr sent prescription on a Thursday. I tried to call on the following Monday but could not get thru, just bounced around the automated system. Called them in the Tuesday morning was advised to pick up that afternoon.Got there Tuesday afternoon, no stock. I said about being told etc, all they said was ?we can order but can?t guarantee when it will be in?.
September 2023 by Dino Master guy
Shambles! Wait 15 minutes in a queue to be told they haven't had your repeat script and haven't filled one for you since May....I collect it every month! 1 person serving on the whole pharmacy who had the customer service skills of a brick!! Had to then go in person to my GP who have said it was sent 2 weeks ago! Sort your repeat script system and hire more staff who actually like helping customers!
September 2023 by Ioannis Koustoudis
I can't give lower rate, unfortunately.Their system is unacceptable. They always tell you it will take 20 mins to prepare the prescription even if they have found the drug and even if there is no other client.They should go and visit other pharmacies to check how they can improve themselves.It is a shame our GP always sends the prescription here.
July 2023 by I. Ishaq
The pharmacy staff are a bit lost and ultra slow and the ginger girl waffles too much and tries to be sarcastic and act too clever but then always gets caught out by me and doesn't have a good answer, but apart from that the other lady staff members are nice and pleasant and it's an ok shop
July 2023 by Simon Barlow
Tired shop. Used to be great pre-The Oracle opening. Pharmacist now closed some hours/days, roof seems to be constantly opened up in the shop, with wires hanging down. No self service tills, obtrusive security guards. Not even an average state of affairs!
June 2023 by Jennifer Murray
Absolutely shocking. The queues just don?t get better then you get there and are told to wait 45 minutes. ?Get a manager in that can sort it out
June 2023 by Peter Edwards
Gets really busy especially for prescriptions but really good friendly and helpful staff
June 2023 by paul bagley
Always a massive queue just to find out that they never have the stock for any prescriptions, ever!
June 2023 by nigel ward
Just been to collect a prescription for an elderly disabled patient ?.in a queue of 14 people and moved 1 placé in 20 minutes and gave up?.shocking service Boots!!
June 2023 by Sam Walsh
I have to say that originally I considered Boots @ Woodley to be my most dreaded pharmacy to collect any type of prescription!!, But over the last month I've been very poorly and quite grumpy with it!!, All I can say now is how wrong was I!!??Considering the stress that each member of staff is under on a daily basis, and it's clear that for a long time now they have been working under pressure with a minimum of staff, all I can do is take the time to say Thank you to all the staff at Boots for not only putting up with me, but for all of your continued help, support and patience that seems to come effortlessly to you all, I don't know how you do it, because on reflection I know that I most certainly couldn't!!So, honestly if u want a pharmacy that gives speed over thought, consistency and a bit of human decency, then NO, BOOTS at Woodley really isn't for you!!But if you like thought, understanding and the piece of mind that your needs do come first even if at times patients is required to ensure that in the end your health needs have been met, than yes, this truly is the pharmacy for you!!....(long winded I know!!, But it had to be said!!)
June 2023 by Stuart Stoter
Going from bad to worse. Long queues for prescriptions, not enough pharmacy staff to deal with demand. Text alert for when prescriptions are ready doesn't seem to work.Not enough staff serving at the counter so long queues for non prescription purchases. Quite often don't have what I need in stock.
June 2023 by Tarnya Harradine
Waiting for prescription medication really poor q person serving however 3 other people behind the pharmacy not really doing anything?! Waited in queue for 25 minsTold meds would be ready in 15 mins waited longer than 15 mins. Only got meds sorted when I actually said something. Appalling so spent nearly an hour for meds. Not good recommend using another place for meds if you cannot wait in a queue and stand around for a total of an hour.
